Question about HP PSC 1610 All-In-One InkJet Printer

1 Answer

Unable to Scan

When I try to scan, I get the following error message:

Unable to communicate with device.

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  • andrear Dec 23, 2007

    when i try to scan it says no scan options you ned to install or run device software - - i installed the driver again, turned on an off and nothing... i have had his product for 2 years an no problems - what isup

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Unable to scan, I keep getting error message.


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I am unable to scan a document to save and them pull it up to a word processing program in order to edit it. I am using hp, 1200 series, version 2.10. Is there a version that would allow me to do...


If you want to edit a scan in a word processor, you'll need another program called OCR: optical character recognition. This program reads the scanned bitmap, tiff or jpeg, and converts it to text.

Whether or not an OCR program was bundled with your scanner or not is another story, and typically expects that you will use your existing scanner software to save an image to disk somewhere, in a format that OCR will understand.

You may wish to clarify whether the problem is the scanner (unable to scan), the driver that came with it (unable to save), or the OCR software (unable to export to word for editing).

Sep 15, 2008 | HP Office Equipment & Supplies

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Scanner not working


Hi Jkey !

As per the information you have provided, I understand that you are receiving an error "No scan option refer to the documentation" on the printer, when you try to print from the front panel of the printer (I mean from the printer's side).

However, plz provide me the proper error message so that I can assist you in the best possible way. If you are unable to scan from the printer's side, then try to scan from the computer and check if it is working or not. It should work when you try to scan from the computer, if not there may be a communication issue between the two devices.

To check the communication perform the below steps:

IF the printer is connected via USB cable, then perform below steps:
Useful scripts For Windows XP:


To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

If you are able to scan fine using the above steps, please write back to me along with the exact error message.

With Regards
Mike.

Jun 27, 2009 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

Help on HP PSC 1610


Hi,
The all in one solution software you used in XP doen't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP 1610) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 05, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Won't scan nor fax


HP multi units are notorious for scanner failures. It is just a weak component in their machines. I have seen this time and time again. The only solution is to change the scanner out or purchase a different machine. Just keep in mind the notoriety HP has which failed scanners. If you want to venture into the replacement of the scanner the following website might have the product you are looking for. Otherwise, search around the net for a scanner assembly unit for the OJ7310. But, be prepared scanner units are not cheap.
Check here first...PrinterFixer.net

Nov 13, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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Connection issue between XP Pro and HP C6180 all-in-one


Hi Lynn,

Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

Settting "Scan To" Destination using HP Director

Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.

-Trip

Oct 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

I can't scan


This document applies to the PSC 2210, PSC 2210v, and PSC 2210x. When you see the scanner failure message, turn off the PSC 2210. Wait a few seconds and then turn on the PSC 2210. If you see the message again, please contact HP Support. http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&cc=us&docname=c00055511&dlc=en&product=79499&rule=45570&lang=en

Dec 04, 2007 | HP PSC 2210 All-In-One InkJet Printer

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Initialization failed - Unable to acquire TWAIN-compliant device


Hello,

 

I have seen your message stating that "Initialization failed - Unable to acquire TWAIN-compliant device" error is received when trying to connect USB-Parallel type to your Laptop.

 

Well,  Printer  Panasonic UF4100, recommends to use only " Printer/Scanner Interface as Bi-directional Parallel (IEEE1284) " means you need to use Parallel cable to connect Printer to the Computer/Notebook.  You may receive some communication error messages if you are using a  "PORT REPLICATOR CABLE"( USB TO PARALLEL connector).  The error message that you have received is related to the communication error. Futher, if you use same USB- Parallel cable for long time the Printer Hardware functionality might go bad, since Printer memory gets confused and will not read or detect the Cable , since it is not a cable to use  mentioned by Panasonic Manufacturer.

 

Let me tell you, general functionality of Printer like Printing would work even if you use USB-Parallel cable. But it is not a case with Scanner and Fax functionality.

 

Hence, I recommend you to use only Parallel cable to connect your Printer to the Laptops.

 

I hope that this will resolve the issue for you.

 

You can email me at thumuvikram@rediffmail.com if you need further assistance.

 

Bye.

Oct 17, 2007 | BafoTech BAFO BF-1284 Parallel Adapter

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