Question about Palm m515 Handheld

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Palm M515 hot sync problem

I've been using this item for 1 year.Now suddenly it won't hot sync. The connection to the cradle is USB. the setup only shows Com 1 option. But I never had trouble before. I've done a hard reset, reinstalled palm desktop and unconnected, reconnected USB cable between reboots. Any other help would be greatly appreciated.

Thanks!
Bill Higbee

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  • Roland516 Dec 24, 2007

    The M515 will synch with a Dell PC L933r & Win ME there is no problem.

    MY Dell Dimension 2350 will not synch; emsuing message is: "connection could not be establishe" Check your setup and try again. What does that mean? I don't know what and how to check setup???? Thanks for the help

    royhorne

  • joshy003 Feb 22, 2008

    I have the same problem...all of a sudden my palm stopped hotsyncing. Spent 3 hrs on the phone with Palm paid the $25 for tech support. They wasted my time uninstalling/installing Palm Desktop, they told me I need a new version of windows XP (LOL) etc...I wanted to scream. Finally I get someone on the phone and he tells me that there is a KNOWN PROBLEM with the m515 and it has ESD (electro-magnetic static discharge .. or something close to this) and they will send me an ESD card to remove the ESD and everything should be fine. I am waiting for the card.

  • Anonymous Mar 11, 2008

    I have the same problem. I am unable to change my hotsync settings under the "local" tab to USB. When I click hotsyn manager, and go to "local", the ONLY choice is Serial Port and "COM 3". I have ALWAYS used my USB connection & it had always worked. Suddenly, it will not sync & even though I checked "USB" on the toolbar hotsnyc manager,

    I can't change it on the desktop hotsync manager.

    Thanks

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I have a similar problem with my m515. I have 3 palms and 2 sync fine but the 3rd isn't even getting to the computer. There is no recognition from the computer that the palm is trying to sync even though I use the same cradle for all palms. The ensuing message is, "the connection between your handeld computer and the desktop could not be established. Please check your setup and try again". My settings are set Local and Cradle/Cable.

Posted on Feb 11, 2008

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SOURCE: Palm M515 hot sync problem

Hi you could either have a problem with the lead witch is the cheapest problem to solve the other problem is with the palm top itself if this is the case then you will need to send it off to get the firmware updated you cant do this yourself because you cant get the correct software to do this you might even need to put the device in recovery mode to install the latest firmware so it will need sending off to do this if you contact customer support number for your device then they should tell you the best way of doing this ok

Posted on Feb 11, 2008

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Palm M515 hot sync problem


Hi you could either have a problem with the lead witch is the cheapest problem to solve the other problem is with the palm top itself if this is the case then you will need to send it off to get the firmware updated you cant do this yourself because you cant get the correct software to do this you might even need to put the device in recovery mode to install the latest firmware so it will need sending off to do this if you contact customer support number for your device then they should tell you the best way of doing this ok

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A friend had given me his old palm m515 but i dont know how to work it i would like to print off an owner manual is that possible


I did a google search....this is what I found.
[PDF] Handbook for Palm m500 Series Handhelds File Format: PDF/Adobe Acrobat
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www.palm.com/us/support/handbooks/m500series_ug.pdf

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If I did not charge my palm m515 will it still work? I just got a Palm m515 and I did not charge it for 24 hours before syncing it to the computer. It works fine on the cradle, but it will not keep a...


the m515 uses a Lithium battery .. the modern version of those batteries have a built in safety feature .. once its first activated then it monitors its own voltage .. if the voltage is ever allowed to go below a certain value then it will refuse to accept a charge ... when it tells you that the battery is dead its actually well above that critical voltage .. but if you let it sit for a long time then self discharge can bring it below the critical value .. when the battery is in that forbiden region then there is a chance that it will grow copper links through its insulator .. then when you try to charge it it could get very hot .. even explode .. so thats why the safety feature .. there are ways to jump start the battery and some people do that .. but you can see there is some risk .. the battery in that palm is not hard to change and they are not expensive but you need a very small torques driver to get the case apart .. i just took my 515 to the hardware and had them match it up with the proper tool .. there are kits available also that have a new battery and the proper tools to take the m515 apart .. of course they cost more..

make sure you have the external charger hooked up to the cradle .. it wont charge from the USB port voltage as i recall on this model..


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