Question about Whirlpool GS6NBEXRS Side by Side Refrigerator
I have a Whirlpool refrigerator with the Fastfill Dispensor system.
The ice dispenser motor (referred to as the IDI motor in the tech repair manual) has stopped working.
At first, it was intermittent. I suspected some part was freezing since I would wiggle the auger to get the motor to run again. Then, it would run off and on and finally just quit working completely.
Today, I removed the ice bin and plastic piece which covers the top of the drive shaft. Nothing appears to be frozen. While depressing the "door closed" rocker switch and activating the dispenser, the shaft did rotate a few times and then stop.
The "door motor," however, is operating properly.
All indications are leading me to believe a new IDI motor would fix the problem. Since this is an expensive part, I wanted some advice to see if anyone thinks this might be a "core board" or electrical supply, or any other common problem. Thanks!!
I had the same problem. GS6NBEXRS00 is 4 years old. Intermittently the ice dispenser would stall. Usually in crush mode, but occasionally stalled in cube mode. A sharp bang on the front of the door or the back of the ice dispenser from inside the freezer would get it working again for a short time. Went through the same steps you did. Replacing ice dispensing motor 2252130 fixed it.
Posted on Nov 05, 2009
This seems to be a common failure. What is happening is the thermistor inside the motor is going bad. $100 fix for a $0.33 part.
Posted on Jun 01, 2010
Second auger motor on my Whirlpool too. Must be a poor design, or need a beefier motor.
Posted on Dec 19, 2010
Johnny-metro: This part (#2252130) has just gone bad on my Kenmore Elite for the second time in 3 years (fridge was new in 2007)! How did you know what was going wrong inside the motor? The ones I have seen have sealed cases and don't come apart for inspection. I'd sure like to be able to break the cycle of planned obsolescence on this part!
Posted on Jun 01, 2010
Remove the ice bucket . Remove the 2 screws , holding the coupler on , on the door itself . Also remove the long shaft . The coupling is probably rusted onto the shaft . Remove the coupling , possibly with hot water or by tapping on a wrench , below the coupling on the shaft . When removed , a spring will come out also . Clean the shaft where the coupling goes , and put a light coat of grease or oil on it , so that the spring can push the coupling freely . Reinstall shaft , spring , and coupling .
Posted on Oct 02, 2009
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Posted on Jan 02, 2017
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