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I need help with my dell printer. it wont print

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  • malcolmsmini Oct 02, 2009

    pulled the usb, turned off computer, restarted it, plugged in usb no difference

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Hi, Malcolm.

If there are no jobs in the queue, be certain that your USB cable is snug.

If still a problem and there are jobs in the print queue, go to Printers and Faxes and delete your Dell printer icon.

Disconnect the USB cable.

Restart your computer.

Reconnect the USB to your computer.

Your computer should see your printer. Install the printer driver.

If still a problem, let us know if any error messages and please provide more details including your printer model.

Hope that helps.

Posted on Oct 01, 2009

  • NinaE Oct 02, 2009

    If there are jobs in the print queue, go to Printers and Faxes and delete your Dell printer icon, first.

    Then, follow the other steps.

    Let me know.

    Thanks.


  • NinaE Oct 05, 2009

    Are there jobs in the queue ?

    Any error messages ??


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