Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

How does the case come off the base to access the motor control board

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,304 Answers

Two screws in door hinge
two opposite
remove door
remove cowel around door

Posted on Oct 05, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Sony PS LX 430 turntable will only revolve 3.5 times and the needle is set to high to make contact with the vinyl

The speed controls might be underneath the turntable base. Sometimes covered up with white stickers. On other models you have to remove the bottom side to get access to the PC board, where the controls can be found. On cheaper models the speed controls are on the motor itself.

Jan 19, 2014 | Sony PS-LX250H Turntable

1 Answer

My Maytag Neptune washer is not spinning and I tried only Spin cycle for 12 minutes and gave LR error message. Pl help?

Hi, the Maytag Neptune front load washer LR or Locked Rotor error indicates and issue with the motor drive system. The motor control board is located near the floor on the right side. See Neptune Disassembly help to remove the door and front panel to get access, if needed.

I would unplug machine, remove all connectors and reinstall a few times and retry machine in case of any oxidation on the connectors. Also, check the belt and make sure it has not popped off. There is a rear access cover you can remove to take a peek.

In addition, there is a motor drive test you can perform to see if the inner tub will rotate at 50 rpms. You should have a document with your machine that instructs how to perform this simple test and it could be located in the top console.

Depending on which machine you have... If the motor control board has failed then you may have to replace the motor and motor control board since Maytag redesigned them because they were having reliability issues with them and they decided to change the motor technology they were using. See maytag maytag Neptune motor conversion kit for more info.

I hope this helps...

Apr 28, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

The treadmill runs fine until i step on it then it stalls and stops running

There is a motor which spins the treadmill belt.When you start the treadmill, the motor starts running and belt spins smoothly.But when you step on the treadmill, the motor cannot take the load and it stops working.In your case, the motor and motor control board is got weak and this is causing the problem. ---------- Or the other possibility is the treadmill belt, the belt on which you step.That belt should be smooth, there is grease in the inner side of belt to keep it lube and run fluently.If that oily grease gets dried up then belt gets bit stiff or jammed up, when a load is on belt.So get this both possibilities checked.First try lubing the belt internally and then try check the motor and motor control board.To locate motor control board its simple.On the side of motor you will see a electric plug in connector, the other end of that connector gets connected to motor control board.Remove that connector , clean it and reconnect after 5 minutes, then check.In some cases this resets the internal control system and everything, works normally.But its not always possible then removing and reconnecting connector helps.In other cases the motor or control board needs to be replaced.If the motor gets weak, then internal coils in motor gets burned up.----------- This will help.Thanks.Helpmech.

Mar 26, 2011 | Proform Exercise & Fitness

1 Answer

Maytag Neptune MLE2000AYW won't spin, motor wont ever move during motor control test in service document, I never get any output on the motor output leads to drive the motor. Switching power supply just...

Three places I check for appliance parts, besides the local appliance repair store, are:




It sounds like you have gone through the tests in the Service Book, and usually when the motor won't spin it is the control board, the motor, or the wiring harness. If you are getting no power from the leads on the control board to the motor, I would replace the control board. If you had or have any codes that come up on the machine, what are they? I have had to replace many motor control boards, and everytime it gets the machine going again. Only a few times did I actually have to replace the motor. It sounds like your motor is fine though. The most common cause of failure in these motor control boards is electrical surge. Many control boards now have built in surge protection to help prevent failures.

Feb 22, 2011 | Maytag Neptune MLE2000A Front Load Stacked...

1 Answer

Kenmore Elite Smartwash Quiet Pak 9. Washing bedding on "bulky/bedding", washer beeps, get error code F then 11. Messed with it a bit, now in Control Locked. Yikes. Help! Robin

Washer will suddenly shows the F11 error times it may show the FdL code. The washer will then not finish no matter what I do. If I unplug the unit from the outlet that does not guarantee that when I plug it back in it will start up. Fifty percent of the time it still shows the F11 error. It can take hours to finally get the washer to cancel out so I can take the laundry out that has not been spun out.

The F11 error code indicates a serial communication problem between the central control board and the motor control board. This can be caused by:

  • A loose or failed wire harness connection between the central control board and the motor control board.
  • A bad wire harness connection between the motor control board and the drive motor.
  • A failed drive motor.
  • A defective motor control board.
  • A failure in the central control board.

The diagnosis of this failure usually requires a technician. If you are able to unplug the washer and safely access the central control board and motor control board, you can check for a loose wire harness connection. Beyond that, I recommend calling a service technician to diagnose and repair your washer. The location of the internal washer components and component access for the central control board and the motor control board are in the images below.


Jan 06, 2011 | Washing Machines

1 Answer

My washing machine now reads lr and wont spin or wash

The lr fault code simply means Locked Rotor.This indicates that the main motor is not being detected as running by the control board in the console.This could be a wiring problem between the motor control board in the right hand base area and the main control board up top.Itmost likely is a failed motor control board or drive motor.

Aug 20, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Lr message



Lr Locked Monitor Rotor Based in signal information from motor control board, the machine control board senses the motor is not turning when requested to run 1.Run motor control board diagnostic test. 2.Check motor control board for damaged components.
3.Check wire connections in harness leading from machine control board to motor control board.
4.Replace responsible component.

May 27, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Mixer head loose

Turn the mixer upside down and you'll see the screws up inside that hold the head to the base. You'll need a long screw driver.

May 15, 2010 | KitchenAid KL26M8XOB Stand Mixer

1 Answer

Ariston error code f02


Try first disconnecting the power cord or tripping the circuit breaker for five minutes. This will reset the control board in case the error had been only a temporary fault.

If disconnecting and connecting back power does not clear the error, then F02 means Motor jammed or tacho detached.
This means that the main electronic control does not detects any signal from the tacho coil/magnet device attached at one end of the motor, and detecting motor speed.

This basically means that either there is a wiring problem, a motor problem (often jammed), or that the tachogenerator is not working.
Testing is done accessing and testing motor, testing tacho coil, and testing wiring harness to control board.

Try first disconnecting power to reset the machine, if that does not work, call Ariston service at the number listed on the owners manual.


Jan 04, 2010 | Washing Machines

3 Answers

Pioneer PL-300 Turntable plays records too slow

i think it is a belt driver table. you can find a replacement belt maybe. but if it is servo controlled motor driven then adjustments to sped setting has to be done.

May 03, 2008 | Audio Players & Recorders

Not finding what you are looking for?
Maytag Neptune MAH5500B Front Load Washer Logo

Related Topics:

20 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Bill Long

Level 3 Expert

587 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides