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I have a Stylus CX5400 and can't get black to print without mixing blue into it. Tried new cartridges, same effect. On a text document the same lines turn blue everytime I print, the rest prints black. Any input Thanks

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  • kirbyfcombs Oct 02, 2009

    I cleanded around the bottom of both cartidges, used several! new black and blue ones but still mixes. It seems odd that the same lines within the text turn blue everytime.

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  • Epson Master
  • 419 Answers

You may have a leaky blue (cyan) cartridge that has polluted the black output.

Well worth checking the inside of the printhead (where the cartridges are located) and see if there's a build up of ink.

Also, well worth checking that you haven't received an incorrectly marked cartridge that contains cyan instead of black ink.

May not be the direct solution but it will certainly help isolate a few possible causes.

Hope it helps.

Martin

Posted on Oct 02, 2009

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Once you start the ink cartridge reclamp procedure, you must complete all the steps in one session.

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2. Press a MENU button until you see CHANGE CARTRIDGE, then press the COLOR COPY BUTTON. The ink cartridges will move to the replacement position.

3. Lift up the unit's cover, to access the ink cartridges.

4. Pinch the tabs on the front and back of the cartridge, and lift it out of the printer.

5. Lower the cartridge back into its holder, then press down on the top of the cartridge until it clicks in place.
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