Question about Philips GoGear SA178 MP3 Player

1 Answer

Device cannot start?...

I know that my 512mb gogear is gettin on in years...but I havn't really had a problem with it till recently. It still plays the songs that are on it just fine. Holds a charge, and when I plug it into any computer, it charges just fine. The problem I'm having right now is changing the songs that are on it. I put it onto my computer and it starts charging and installs the driver software, but I cannot get into it to change the songs. When I looked at my device manager it it comes up in the listing, but when I check it's properties it says "The device cannot start" Is this a problem that can be fixed or am I out of luck and have to find a new one? Or might it be just another of Window's Vista's wonderful problems...Please help if you can, I'm gettin tired of listenin to the same stuff over and over.

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  • JayKaruma Dec 20, 2007




    Oh...I forgot to add that I also tried uninstalling and re-installing the driver software, but that didn't help any...


  • JayKaruma Dec 20, 2007

    this is just a pic of what it looks like..






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  • 108 Answers

1.Check usb adapter cable.
2.Check whether the Mp3 player hold button is pressed
3.Reconnect usb cable to other slot
4.Reset default settings on the mp3 player
5.control panel-system-device manager-hardware-USb serial controllers. when the mpo3 player is connected.it might offer a dedicated serial port for the device. check for properties
5.Check IIRQ settings conflicted with any other device
6.if all the settings is normal then the problem with flash Ram present inside the mp3 player. the USB serial controller might be damaged

Posted on Dec 20, 2007

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Posted on Jan 02, 2017

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1 Answer

My philips gogear vibe wont turn on


Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,

if you're device isn't working properly or there's a frozen display.


Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.


If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."


This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.


Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.


Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.


Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing.

Connect the GoGear to your computer via the supplied USB cord.


Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.

This will begin the charging process of your GoGear.


If recharging doesn't work, the battery may need to be replaced.

Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


hope this helps





Oct 07, 2012 | Philips GoGear ViBE SA1VBE08K MP3 Player

1 Answer

My volume button broke


1 Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip, if you're device isn't working properly or there's a frozen display. Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off. If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.

2 Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager." This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button. Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode. Click the "Repair" button when it appears on your computer, then follow the steps to fully recover the GoGear. Properly disconnect your GoGear from your computer and restart the device.

3 Recharge your device if your GoGear dies suddenly while playing. Connect the GoGear to your computer via the supplied USB cord. Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on. This will begin the charging process of your GoGear. If recharging doesn't work, the battery may need to be replaced. Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.

Apr 17, 2012 | Philips GoGear ViBE Digital Media Player

1 Answer

How to put vedios on the mp3


It seems that this device only plays one video type. Meaning that you'd first have to run all your video files through a converter, and then you can put the converted file on the device, and only then will it be able to play video files. The supported file types are wmv and smv. There might be some others that I havn't come across yet though.
Here's a download link to a converter for this device: link Simply put the output type to either SMV or WMV and convert the file. Copy the converted file to your device and it should be able to play.

I hope I was able to help. If I did, please don't forget to rate my solution.

Jul 27, 2011 | Philips GoGear ViBE Digital Media Player

4 Answers

Philips GoGear 512mb


I'm not sure about the Memory Format Error, but you are going to need the software to not only recharge the player, but put music on it as well. To turn it on you have to hold down the play button until you see a little "Philips" logo pop up on it. I looked into downloading the upgrade to see if it could recharge that way, but it seems to be only what it says it is; an upgrade. I suggest you ask your husband's friend for the software disk.

Sep 19, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

Philips GoGear memory error


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 07, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

Cant play files on my philips go gear 512mb windows media player


There could be several things going on:
1)Your music service subscription could have been cancelled

2)The device itself is not faulty. This is Microsoft's fault, not Philips'. Some of the songs may have Digital Rights Management (DRM) encoding that the SA178 will not support. You can right click on the trouble music file, select "Properties," and select the License or Digital Right tab - look for the msg: This file is not copyright protected. Find out if the songs that CAN'T be transferred have this message. If so, then click on acquire digital rights (or some variant of that phrase). If the files tha CAN'T be transferred DO have Digital rights protection, then you must save the files in a different format that is stripped of DRM encryption.

Otherwise:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Aug 30, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

MP# IS MESSED UP


Refer to FAQ on this issue on the Philips website. When this fails,
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jul 02, 2007 | Philips HDD1630 MP3 Player

1 Answer

My player doens't play correctly


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jun 28, 2007 | Philips GoGear HDD6330 MP3 Player

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