Question about 2wire Computers & Internet

1 Answer

Hi - My 2wire 1701 gateway has steady green power light and steady local network light but the broadband link light is steady amber. My computer is receiving the WiFi signal but I cannot get any internet activity. The ADSL input is working ok. Anything I can do to fix it? Thanks

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 63 Answers

The broadband link light tells you the status of the connection between the modem and the broadband servers in your area. Green means everything is A-Ok while amber means your modem is not picking up a broadband signal.

Try turning the modem off and on and also make sure the cables are secure while you're at it. If the broadband light is still amber, the only thing you could do next is to call your internet service provider.

Posted on Oct 01, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cannot connect to web.


Follow this steps
1. Connect the provided power adapter from the gateway's POWER port to an electrical outlet. The POWER light on the front of the gateway should be green. 2. Connect the provided gray phone cable from the gateway's PHONE LINE port to the DSL filter jack labeled DSL/HPNA. 3. Connect the yellow Ethernet cable provided with the gateway from the LOCAL ETHERNET port on the gateway to your computer's Ethernet port
With your computer completely started, verify the POWER and ETHERNET indicator lights on the front of the 2Wire gateway are green. If they are not, see "Understanding the Indicator Lights" on page 15. The INTERNET indicator light will not turn green until the gateway software has been installed and an Internet connection has been established.

Mar 22, 2011 | 2wire Computers & Internet

1 Answer

Broadband yellow light


I'd hate to say this but the 1701 was abandoned and buried a long time ago :( 2Wire was no longer supporting it when Arris bought them out and Arris will just tell you time for a new one. Even electronics with non-moving parts eventually wear out. If you're renting the 1701 time to buy a replacement and save those monthly fees (typical payoff is 10 months or so). Your ISP will have a list of compatible modems, although you might have to deal directly with their customer service to put a new gateway on your line.

Mar 24, 2017 | Computers & Internet

1 Answer

Broaband link


Ok, thank you for clarifying.

It seems like the settings on the 1707 have been reset.
On this modem, while connected, type "homeportal.2wire.net" without the quotes.
  • click on "Broadband Link"
  • click on "Advanced Settings"
*note:you may have to enter your password. if you never set one and it asks you for one, click on "I still can’t remember the password". Follow the instructions.
  • On the "advanced Settings" page, make sure your settings are correct. The user name is the same you use to check your AT&T Yahoo Email. and also the password.
  • If you have forgotten your settings, you can call AT&T to retreive your settings at 1-877-722-3755. Have your AT&T Bill and the debit/credit card (used to activate your service) on hand.
They should be able to give you your info.
If not, comment back.

Aug 03, 2008 | Computers & Internet

1 Answer

2wire 1701 HG Gateway wireless not working


Hi,

There could be a lot of possibilities why you lost your connections at the same time. Could be windows update or changes had been made in your 2wire 2701 HG.Its impossible to say that your wireless adapters turned bad all at the same time.As what you observed , wireless light is off meaning your 2wire doesnt detect any wireless connection. You can try reconnecting them 1 at a time by going to your wireless connection tool or network connections.

If that didnt help, you can use your PC w/c is connected using the USB connection. Using this step, you 'l have a chance to edit and view your wireless network. For you to access your 2wire you must know what your 2wire address {default gateway}. Using your hardwired pc go to start > run > type in cmd then hit enter > on the Dos command screen type in ipconfig and hit enter> youl see your default gateway . It would look like this 192.168.1.254 for example cos sometimes it would vary depending what ISP you have, Open your fav browser and on your address bar type in your default gateway. That would lead you to your 2wire page, there youl have a chnace to view you home network. Check if your wireless encryption and you network name if everything is still the same. {Best thing is to change your wireless name or SSID. Then try to reconnect on your wireless connection for each computer and make sure you have your wireless encryption.

Hope that helps. Pls let me know asap if you need clarifications.

Cheers.



Jun 15, 2008 | Computers & Internet

1 Answer

PC unable to detect 2wire HomePortal 1800 HG router


Since your laptop work with the router it only means that the router is OK it can be a problem with your PC, try updating or uninstalling and reinstalling the wireless adapter on your PC.

Jun 06, 2008 | 2wire HomePortal 1800HG Router...

1 Answer

Replaced my old 2wire 1800HG with a new one and can't connect it


hi!
first of all, let's try to make the broadband link light turn green. open any browser, go the modem's UI by typing gateway.2wire.net or homeportal/setup on the address bar, follow the onscreen instructions on running the system setup wizard. it should make the broadband link green now. for wireless connection, click on the airport icon, and select on the SSID or network name in the drop down menu. if ssid is not on the drop down menu, click on other. type the SSID in the network name field and wireless security is none. (SSID is the last 3 nos. of the SN)

Apr 22, 2008 | 2wire 1800HG Router (RG1800HG00)

1 Answer

2Wire 1701hg gateway- Broadband Access problem


hi! have you used this other identical 2wire modem before? if this other 2wire modem (is it the same 1701hg?) well you may need to configure the settings first. also 1000 series modems usually have 3 lights on it; power, broadband link, and local network. if these 3 lights are on, you may need to access the modem's user interface. assuming that all lights are green, on your computer directly attached to the 2wire, open up any browser, type in gateway.2wire.net. it will give you the network at a glance page. click on run system setup wizard, type in the system password. on the ppp authentication page, please check if it has your username & password (this is the one that you set up on your internet acct w/ your ISP), the next screen will establish a connection. (please tell me if you've got any error messages...)

Apr 06, 2008 | 2wire 2700HG-B Router (2700HGB)

2 Answers

How to use 1800 HG on a non BT IP


i got all green lights on my route and was working a week ago but for some reason it has stop work. please help

Jan 27, 2008 | 2wire 1800HG Router (RG1800HG00)

1 Answer

Lost Ethernet and Wireless Connections in Modem


I've not used one of these 2wire boxes before, but I believe the default router's address is 192.168.0.1. Try this instead of gateway.2wire.net to see if you can gain access to the router. This is just the starting point, but see if it works.

Here's a link to, what I believe is, the router's manual.

Before you rate this please let me try to help some more. This could be a multi step process...

Dec 29, 2007 | 2wire HomePortal 1000HW DSL Modem and...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

160 people viewed this question

Ask a Question

Usually answered in minutes!

Top 2wire Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Bruce Silvernagle
Bruce Silvernagle

Level 1 Expert

17 Answers

Are you a 2wire Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...