Question about Dell Inspiron 6400 Notebook

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Physical network adapter not installed? The laptop was dropped )-: and now the wireless internet does not work (the Land does (-:) It say the wirless phical adapter is not installed. I reloaded all the intel pro network adapter drivers - but still get the message. I do not see the intel network card in the system/ hardware /device manager/network adapter - whats going on???

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  • eamonn_keane Oct 07, 2009

    Hi Spoem, Thanks for that. I opened up the back and there is a small card in white anti static bag held in by a screw. I took it out and then replaced it firmly, putting back the screw. I restarted, but still get the message on starting that a wireless physical adapter is not present. I looked in the system hardware devices list and there is no entry for an intel wireless card. I figure either the card is damaged or itcan not be seen for some other reason -- drivers???

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It may have come loose in the slot. On most Dell laptops, the wireless car is located on the bottom of the laptop. There will be a small square cover secured by one screw. Remove the screw and plate to see the card. There will be two wires connected to the card. These are the antennas. There will also be two retaining clips, one on each side. Release the clips and the card will pop up on one end. The opposite end will be in the slot. Pull it out and then re-seat it firmly in the slot. Replace the cover and secure it with the screw. Turn on the laptop and see if the card is identified.

Good luck, and please let me know how this works out for you.

~ Spoem

Posted on Oct 01, 2009

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