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I have a rear projection TV that I thought had a scratch as well. Upon closer examination and several attempts to clean, I discovered that there was a spider web behind the screan in front of the color projectors. I carefully removed the screen and gently cleaned the spider web from the screen. Presto no more scratches.
I think you can find the parts you need here: http://www.samsungparts.com/search/search.asp?view=100&sortkey=partnumber&refinekey=Enter+Keyword&searchflag=byonemodel&searchkey=&modelid=411535&division_oid=&cookie%5Ftest=1
I would suggest that you clean the lenses and then apply some of the " As Seen on TV " lens scratch remover. I have used this product many times and it seems to work very well. If you have scratches on the screen. you may need to replace the screen as I have not found a good product to correct this problem. I hope this has helped.
Have a Great Presidents Day
If this is the clear smooth screen, yes you can
go to your local glass & paint store & have a new
protective screen cut for that size. If this is
the screen with thin lines etched in it from
top to bottom..vertically is the Lenticular
lens & no there is no way to repair, you must replace, with new or used. Go to ebay under
projection tv parts see if you can locate someone having your size for sale & bid on it or email them to outright purchase it.