Question about RCA TH1602 MP3 Player

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My mp3 player turns on and turns right back off,and it wont turn on when i plug it up to the computer

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I have the same unit, which I think was great value for money, but occasionally it refuses to start up (it hangs at the welcome screen) Whenever it acts up, the solution has been to reflash/upgrade the firmware. This works even when plugging it into the computer seems to have no effect.

Download the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and follow all the troubleshooting instructions that popup when you start the program:

  1. start the program,
  2. remove the battery,
  3. hold the play button while plugging the RCA player into your computer's usb port,
  4. release the play button when the term "initalizing" replaces "searching",
  5. check the box that says "format data" (you can try it first without this checked, it may work and will save your music),
  6. click the start button to replace the firmware.

After I did this, the computer recognized it again and it started like normal. I hope that helps.

Posted on Dec 30, 2009

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