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I have an HP Pavilion dv6775us with a Sony-NEC Optiarc DVD RW AD-7561A Lightscribe dual layer support optical drive. Recently the drive just stopped reading dvd discks of any type (blank, movie disks purchased from stores or burned on the drive). I can read, write, burn CD disks, no problem. I've been to HP's support pages as well as th ose at Microsoft Vista and have run all of the self-help **** and have played around in the registry files to no avail. I'm at a point where I'm willing to PAY to get this fixed! NO PLACE on the internet is there a solution for this problem and the laptop is ojut of warranty..... Let's see wht you guys got!

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  • Keith Bray
    Keith Bray Oct 01, 2009

    T hat waS your SYSTEMS PROBLEM NOT MINE....i FILED IT UNDER hARDWARE...

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As you use Vista check to see if you have installed the following update on your system: KB972036 published on 1st September 2009. If so you will need to uninstall it as this has known problems that mean various drive types cannot be used correctly. Uninstalling and rebooting the PC then allows the drives to function correctly but if not and to be sure you will need to reinstall the DVD driver for the Optiarc.

Posted on Oct 01, 2009

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