Question about Brother MFC-8860DN All-In-One Laser Printer

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Brother Laserjet 8860dn printer not picking up/feeding paper

Printer not picking up/ feeding paper - Boss thinks it is a spring missing When It tries to pick up paper alot of click but no paper fed Is this possible

Thank You
Jennifer

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The paper is not feeding from the paper tray. The loud click is alarming, but not the problem. Check the adjustments in the paper tray. The left and right guides should be snug, but the rear guide should give between a 1/16 inch and a 1/8 inch of free play.

To check, press the purple lever at the right front of the tray. The leading edge of the stack of paper in th etray should rise out of the tray so that the top piece of paper can be fed into the drum assembly. If the stack does not rise evenly, or will not rise, the rear adjustment is the problem.

You can inspect the springs in the paper tray by removing the plastic cover that is above the white translucent roller in the tray. To do this turn over the tray and release the catches with a little screwdriver. I do not think there is a missing spring. While you have the cover off clean the lnt from behind the roller.

Posted on Feb 28, 2011

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This is a common issue.
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On the left of the feed roller there is a black piece of plastic that is a sensor. It is jammed forward. Gently bend it out to the left and push it back until it snaps back into place.

Be careful not to break it.

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