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Computer wont recognize device - RCA TH1101 MP3 Player

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Hi , have you installed the Drivers that came with the MP3 PLayer perhaps???
if so , try it on a diferent PC ...
happy new year , and hope you come right
Cheerz bud

Posted on Jan 01, 2010

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Posted on Jan 02, 2017

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Is the burned disk recognized in some other computer?

Is any "official" (purchased music CD, or purchased DVD video, or purchased Microsoft software) disk recognized when inserted into the device?

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Hello

A few questions that may confirm problem.
Does your computer seem to know that something is plugged in?
Or does it say that it does not recognize the device?

Well, if the computer actually knows that a device has been plugged in, but you just cannot see the device in my computer, here is how you fix that. Just follow these steps:
Control panel
Administrative tools
Computer management
Storage
Disc management

Now you should see your device presented in the schematic below.
Right click on the device and assign a new drive letter.

If your computer states that it does not recognize the device, try plugging it in one of the back USB ports of the computer. Please rate this.

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Right click on "MY computer" Hit properties. Click on the hardware tab. Click on Device manager. Search for the MTP device. It will have an yellow exclamation point on it. ( this means that there is something wrong with the driver.) Double click on the MTP device. A window will pop up which will prompt you to reinstall the driver. Reinstall the driver, It will take like 2 minutes or so. And then you will notice that the computer now recognizes it!!!!!!
I hope this helps y'all..

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1 Answer

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Dear Mv1310,
Here are the few things that you might want to check.
1) When you connect your camera to the USB of your computer and switch on the camera ... Does your computer recognize that an USB device has been attached to it? It would generally show a balloon on right hand side bottom corner in windows OS and would show a green arrow icon in the system trey when the device is ready to use. Do you see any new drive letter in "My computer"?
If you Do Not .. then

Right click on "My computer" --> Properties --> Hardware tab --> Device manager button .. Under the USB devices do you see any Red "X" or "!" marks?
Right click and un-install the devices with Red X or "!" marks.
Then disconnect the camera and then reconnect the camera back to the computer and this time the computer should recognize and reinstall the camera and this time it should work fine.

If not then please let me know if the computer recognizes any other USB devices like printer and modem ...

Please let me know the above and I would be glad to assist you ahead..

Regards,
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I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

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Make sure player's usb menu is set to MSC, so computer will recognize it. Not sure why, but sometimes it helps to try another usb port on the computer. Good luck.

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