Question about HP P1978A Webcam

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I have a similar issue with the webcam of DV6707US

The webcam is not even shoing up on device manager in vista. Theres no imaging device type in the vista Device manager. The driver from HP for the same don't work. Just frustrated with not able to get it worked, any help is appreciated.

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Unplug you cam, reinsert in another usb port, the system should recognize new device, then install it automatically. It may ask for location of drivers, insert cd that came with your cam & direct wizard towards it.
If you need drivers follow this link, is free to register http://www.driverguide.com/
Have a nice day.

Posted on Oct 02, 2009

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Posted on Jan 02, 2017

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1 Answer

My webcam on my Sony Vaio Laptop VGN-NS20J has stopped working. If I look in imaging devices on my control panel, it doesn't even exist. One day it was working then the next day it wasn't


click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam

click start control panel view devices and printers you should see your webcam
click start right click on my computer select properties then device manager scroll down image devices you could see a yellow question exclamation mark? ! or a red X
right click to reinstall drivers or update driver
W7

click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam

click start control panel administrive tools ,computer management ,device manager scroll down image devices you could see a yellow question/exclamation mark ? ! or a red X a new driver will need to be installed

right click to reinstall drivers or update driver
hope this helps

Apr 30, 2012 | Sony VAIO Computers & Internet

1 Answer

Dv6707us no audio output device is installed


WOW no OS stated, w2000,xp,vista,w7,w8 or w10 wow. to the max.
no? toss coin W7 sp3, all updates good.

i bet BIOS is fine, after all it worked before, SURE DID!
so what is it,
well my guesses,,
1: system is virus infected, do a full HP media reinstall. end. issues.
2: if device manager is missing? all your key hardware!!!
that means windows lacks the base line drivers for you your LT.
tell me someone installed non HP,com OS from say MS direct.
there are only 2 sources of OS
HP
and
MS.

ok went to Hp.com for you
shows its VISTA, this is some old LT. circa 2007
(10 years old) but has very very old buggy vista.
so if not vista, loaded from HP
then its the wrong OS, installed. (is it wrong?)

next time say what OS is there, so helpers can even begin to help.

now how to load fresh Vista on this box LT.
there are 2 ways, (there is a 3rd I will not cover)
1: put in the HP recovery CD and load it. bingo fixed.
2: install windows vista someway, (missing all your unique chip drivers. then
on the below web site you would install all drives manually
taking about a days labor.
they must be installed in the correct order and correct version
and precedence.
on newer LT , HP as a softpaq, loader, that loads them all in the correct order and all that. but on this old laptop , no SOFTPAQ
autoloader is offered, best i can tell.
on mine 2

only this works on your LT.

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6700-Entertainment-Notebook-PC-series/3632100/model/3648473

Mar 11, 2017 | HP Pavilion dv6707us 15.4" Widescreen...

1 Answer

Ok i can see the other person they can't see me i can also hear them and they can hear me though i can't be seen


1.Check that your webcam is switched on and is connected to your computer.

2.Close all programs that may be using the webcam. These include video editing software, instant messengers (such as Yahoo Messenger or Windows Live Messenger), browsers, Windows Explorer, and even some websites.

3.Make sure that both you and the person you are video calling are using the latest version of Skype, Yahoo Messenger..

4.Make sure that you have the latest version of Microsoft DirectX. For Windows Vista and Windows 7, you can get the latest version of DirectX by updating Windows with the latest service packs and updates. For Windows XP, you can download it here.

5.Check that your webcam is listed in Device Manager
Do one of the following:
Windows 7: Click the Windows button and select Control Panel.
Click Hardware and Sound and under Devices and Printers select Device Manager.
Click the little arrow beside Imaging Devices.Windows Vista: Open the Start menu and select Control Panel.
Open System and Maintenance and click Device Manager.Windows XP:Open the Start menu and select Control Panel. Open System and in the Hardware tab, click Device Manager.Under Imaging devices, check that you webcam is listed

12_9_2011_1_37_52_am.jpg

If it's not listed, reinstall the drivers for your webcam.
A driver is the program you install with the webcam which makes it work on your computer. (Some webcams use preinstalled drivers so you may not have had to install one.) Make sure you have the most recent drivers for your webcam by downloading them from the webcam manufacturer's website.

Please let me know if you need further assistance on this issue .And try to include more information in your request ...like camera model # , operating system ( windows xp ,vista ,7, etc ...) , and the software you are using to chat online ..(yahoo messenger, skype , facebook,or any other platform ...)

Dec 09, 2011 | Labtec Webcam Pro

1 Answer

Webcam is not working


Check if the webcam driver is installed. Open Device Manager, if you have Windows XP right click on "My Computer" then click properties on the System Properties window go to hardware then click on the Device Manager button. If you have Vista or Seven, you can type "Device Manager" in the search box in Start Menu. Check if the webcam driver is installed, your webcam should be listed under "Imaging Devices". If you don't see your Webcam here that could mean the the driver is not installed. You can download drivers at www.hp.com/support enter your computer's product number.

Mar 24, 2011 | HP Pavilion dv2800t Artist Edition , Intel...

1 Answer

Webcam no working


1. Check if the webcam driver is installed. go to Device Manager, if your computr have Vista/7 you can type "Device Manager" in the start search box in the start menu and click on Device Manager in the results list at the top. If you have XP, right click on the "My Computer" icon then Properties, from the System Properties windows go to the "Hardware" tab then from there click on the Device Manager button.

2. Once Device Manager is open, look for "Imaging Devices" click on the small + sign to expand the view and check if your webcam is listed there, if it doesn't come up or if it does and have a red "X" on it, we will need to reinstall the driver to fix it.

3. Most HP/Compaq notebook computers have a "Recovery" partition. We can reinstall all bundled programs and drivers from there. For Vista/7, type "Recovery Manager" in the search box, for XP look for the Recovery Manager in the Programs Menu.

4. When the Recovery Manager program loads, select "Hardware/Driver Reinstallation". A list of all drivers will be listed, look for the webcam driver. Follow the on screen instructions for installation.

5. When installation finishes, the computer might restart automatically or if it doesn't restart the computer.

6. Test the webcam.


Hope this help.

Mar 21, 2011 | HP G62144DX Laptop

2 Answers

My webcam wont work, it keeps saying no cam found ? HELP


Check if the webcam driver is installed. Open Device Manager, if you have Windows XP right click on "My Computer" then click properties on the System Properties window go to hardware then click on the Device Manager button. If you have Vista or Seven, you can type "Device Manager" in the search box in Start Menu. Check if the webcam driver is installed, your webcam should be listed under "Imaging Devices". If you don't see your Webcam here that could mean the the driver is not installed. Refer to the Computer's manufacturer website for the driver download.

Mar 21, 2011 | Advent Netbook

2 Answers

Dell inspire laptop 1564 webcam not working properly. Whenever open the dell webcam center the error showing as below: "please plug in a supported device"


It sounds like the driver does not match the WebCam.
Uninstall the WebCam driver and WebCam
Reboot the laptop and reinstall as required.
Hope that helps.

Dec 09, 2010 | Dell Computers & Internet

1 Answer

Integrated webcam issues


on device manager it shows under imaging devices

Mar 05, 2010 | Computers & Internet

1 Answer

I'm trying to disable the internal webcam on my new Pavilion dv7, so I can use my Logitech stand alone webcam


You can try to go to the device manager to disable it. So if you know the name of your Built-in webcam it's not gonna be hard for you to look for that device.

If you are using Windows XP
1. Click start button
2. Click run
3. Type devmgmt.msc then press enter
4. Now look for your webcam, (I guess it's under Imaging)
5. Right click your webcam device and click on disable (it may ask you to restart the computer)

Windows Vista
1. Click start button
2. Click start search box
3. Type devmgmt.msc then press enter
4. Now look for your webcam, (I guess it's under Imaging)
5. Right click your webcam device and click on disable (it may ask you to restart the computer)

In Windows 7
http://www.techtalkz.com/windows-7/515982-how-use-device-manager-windows-7-a.html

Jan 12, 2010 | HP Pavilion DV7-1020US Laptop

5 Answers

Crystal eye webcam


Using HP webcam in Quickplay software:
1. Click on Start button, select All programs and click on Quickplay.
2. Within the Quickplay application, click the Video icon (Icon resembles, camera, music, and film).
3. Double click on "HP Web cam" or “USB Video device” in the Source column.
4. Now you could see your self on the screen.
Using HP webcam on Muvee Autoprocucer software:
1. Click on start, Select all programs and click on Muvee Autoproducer.
2. It will open Muvee Auto Producer. (Click on Trial version if it prompts.)
3. Click on Tools the top and select the Get Video from Camcorder.
4. You would see your self on the screen.

If the webcam does not show the picture you need to perform the below steps. If the webcam works, you need not to perform the below steps. Please ignore the below steps. However, I personally recommend you to save this email and if any time the webcam does not work or if it shows blank screen please perform the below steps.
Before we trouble shoot this issue let me explain the reason for this issue, HP has released new driver for webcam and the driver update process can’t be done automatically and as long as the old driver exists the webcam does not work, To resolve this issue First we need to uninstall the existing webcam from device manager. Then restart the notebook and install the latest driver to resolve this issue
Step 2: Steps to Uninstall the Webcam drivers from the device manager.
1. Click on start and click on Control panel.
2. Click on "the Classic View" on the top left side of the control panel.
3. Double click on the "Device Manager" icon in the list.
4. Click on + next to the Imaging devices. Now you would see one HP Pavilion webcam or more then one web cam listings under the Imaging devices.
4. Right click on each HP Pavilion web cam and click on uninstall. And confirm un installation if it prompts. (Click on Yes.)
5. Now the Imaging devices option should not appear on the device manager.
Note: If the HP pavilion webcam is not listed or Imaging device is not listed, in device manager you need to reset the Bios to enable the webcam. Once you reset the Bios the webcam will listed in device manager. Here are the steps to reset the Bios.
1. Restart the notebook.
2. Tap the F10 key as soon as the HP logo appears.
3. Using the arrow keys, navigate to Exit Menu, select "Load Setup Defaults" and select "Exit Saving Changes"
Step 3: Restart the notebook.
Step 4: Click on the below link and then click on Save button of the download window. Click on brows and then click on desktop then click on Save.
*we need to download the file to the desktop.
ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe
Step 5: Installing downloaded web cam driver (sp34746).
1. Double click on the downloaded file (sp34746) and follow the on screen instructions to install the file.
Step 6: Once the installation prompts you that the installation has been successfully completed. Now you need to restart the notebook.
Now check the webcam input in Quickplay software using the steps provided on the step no. 1. The webcam should work, if the webcam does not work please verify the below steps.
Step 7: Enable the Imaging services on the notebook.
1. Tap Window key(flag key on the keyboard) and R key on the keyboard, at once.
2. You would see the Run window on the screen.
3. Type SERVICES.MSC and hit enter.
4. You would see the services window on the screen.
5. Double click the "Windows Image Acquisition (WIA)" service, and under the startup type select Automatic.
6. Click on "Start" button if it is stopped under Service status
7. Click on Apply and Ok.

Step 8: Now check the webcam in quickplay or Muvee software. verify the step 1 to know about how to use the webcam in quickplay or muvee.
If the still issue persists, Please check webcam name in device manager. If you see USB 2 Video device under the Imaging devices the webcam works properly (it means latest drivers have been loaded successfully). If you see the HP Pavilion webcam under the imaging devices, it means still the notebook is using old webcam drivers and you need to repeat the steps from Step 2:
Follow theses steps should help ya get back on line with your cam .

Good Luck, Have a great Sunday and a safe one.

Dec 02, 2007 | Computers & Internet

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