Question about Brother HL-2070N Laser Printer

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Drum light still on when toner has been replaced

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You need to replace the drum and reset the printer for that to go away, open the front door and hold the go button til all lights flash and the drum is reset. If quality is OK you can keep using the old drum. If you press the go button 3 times it will give a report showing the life left in the drum.

Posted on Oct 01, 2009

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1 Answer

Oki c711 toner sensor error replaced drum and toner and still get toner sensor error


In the metal chassis there is an oval hole. This aligns with the back of the drum where you see a silver disk and hole. A light beam shines from the oval hole in the chassis into the back of the drum. This sensor that emits the light will be covered in toner hence no light. Just get a cotton bud and poke it into the oval hole and you will end up with toner on the bud. Replace the drum and all will be well.

Oct 31, 2016 | OKI Office Equipment & Supplies

1 Answer

How to replace drum?


Replacing the drum on these machines is pretty simple. Leaving the power on, open the hatch at the front and remove the toner/drum assembly inside. You may need to lift it slightly then pull toward youself firmly. The toner cartridge sits inside the drum unit. Depress the green tab on the left corner and lift the toner cartridge out. Transfer the toner cartridge to the new or rebuilt drum (DR2125), press it firmly in to place. Return the drum/toner assembly to the printer, pushing it in as far as it will go. Press and hold the red stud left hand side in line with the lights until ALL the lights are on. Then release the stud and close the front hatch. and you have replaced the drum and reset the drum page count. The machine should then have only the blue ready light on

Oct 30, 2013 | Brother HL 2140 Laser Printer

1 Answer

We have a Brother HL 2140 series the printer will not print. It has a new toner cart. The drum light is lit . Any suggestions?


This machine has a separate drum and toner cartridge. Replacing the toner does not reset the drum light. Double check that the light on is, in fact, the drum light, and if it is, replace the drum unit. This should resolve your problem.
In order to replace the drum unit, do this: 1) With the printer on and the drum light blinking, open the front cover. 2) Press and hold the Go button for about 4 seconds until all the LEDs light up. Once all LEDs light up, release the Go button. 3) Pull the print assembly out of the machine. 4) Push down the green lock lever to take the toner cartridge out of the drum unit. 5) Put the toner cartridge into the new drum unit. 6) Reinsert the print assembly into the machine. 7) Close the front cover and verify that the lights turn off.
It is theoretically possible that you could reset the counter without actually changing the drum by simply skipping steps 3-6 above, but I have never tried it before and Brother may be checking a chip on the drum unit to verify that it is, in fact, a new drum unit. If they are, you will have to actually replace the unit to make the light go off. I would strongly recommend against resetting the counter without actually changing the drum though, as your print quality will degrade and the machine may start to dump toner into the inside creating a rather large mess and a hefty repair bill.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

Drum light flashes


This means that you will need to replace the drum soon. Order a new drum and when the light becomes steady or the print quality becomes poor, replace the drum. The drum should last ~12,000 pages. The part number is DR350. You may be able to order this from your Office Supply store; otherwise try the Brother Mall site: http://www.brothermall.com/Accessories/AccessoryDetail.aspx?AccessID=DR350&AspxAutoDetectCookieSupport=1 .

The procedure is similar to replacing the toner but instead of putting a new thing of toner inside the drum, you remove the toner and put it in the new drum. Open the front cover and pull out the drum and toner assembly. Place on newspaper or other disposable material (toner may spill). Push down the blue lever to unlock the toner cartridge. Remove the cartridge from the drum. Unpack the new drum (keep it out of the light until ready to replace the drum). Push the toner cartridge into the new drum until it locks into place; the blue lever should lift automatically. Put the assembly back in the printer. Clean the printer as recommended in the manual while it is open; this includes cleaning the corona wire before replacing the drum assembly.

After replacing the drum, reset the drum counter: with the printer on and the drum light blinking, open the front cover and press and hold the GO button until all of the LEDs light up (about 4 seconds). Then release the GO button and close the cover. Check that the drum light is off. (The manual says you should do the reset first but I tend to avoid this in case of distractions.)

I hope this helps.

Cindy Wells

Oct 06, 2010 | Brother HL-2040 Laser Printer

1 Answer

Intellifax 2800 does not register new drum. I put in new drum and it is extremely light copies and is stll telling me to replace drum soon


If you replaced the drum with a new one, then a special plastic piece with slots in it will be ejected. This will reset the "Replace Drum" message. Now the light print is probably due to the toner needing replacing. When you put in a new drum, it needs new toner too. Unfortunately, most people replace the toner into the old drum, which does no good and becomes wasted. NEW DRUM NEW TONER. Now if you have replaced the old drum with another old drum, you won't get the reset done properly and the new drum won't load any toner either. Perhaps you accidentally removed the plastic sheet when you replaced the drum? Well then, find the piece and run it through the paper feed, it will then reset. Best of luck

Oct 06, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Low print quality


It depends upon the number of prints you have done since Feb and the toner cartridge capacity. Some toner cartridges have 2500 page capacity others have 5000 pages or more.
If you think you have not exceeded or reached the cartridge capacity, take it out of the printer and give it a shake in a horizontal position to distribute the toner evenly across the drum and place it back in the printer. This also works when the toner is nearly empty.

Sep 09, 2009 | Brother HL 1440 Laser Printer

5 Answers

Drum light HL-2040 Brother


  1. Open the front cover.
  2. Locate the control panel button under the LED lights on the left side.
  3. Press the control panel button until all lights are lit, then release it.
    The Drum counter is now reset.
On older models
  1. Open the front cover.
  2. Remove the drum and toner
  3. Press the Go buttom button until all lights are lit, (they come on one at a time) then release it.
    The Drum counter is now reset.

Oct 14, 2008 | Brother HL-2040 Laser Printer

1 Answer

Error light on and toner low/ replace drum light on


I was talking to dell and they said it was because of my toner. Guess I will try a new dell toner.

Feb 21, 2008 | Dell 1710 Laser Printer

1 Answer

Blank pages after installing new drum


when replacing the toner did you remove the plastic film sealing the toner? if the drums receives no toner you will get blank pages. please check

hope this helps
good luck

Oct 25, 2007 | Brother HL-2040 Laser Printer

1 Answer

Toner light still on after replacing with a new one


Drum counter usually has to be reset.. Check user manual or go to Brother's site if you want to drive yourself crazy Ed

May 04, 2007 | Brother HL-2070N Laser Printer

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