Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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My 5 in 1 printer is saying no cartridge when I just replaced it and when I do get it to print it's not printing that good at all kind of gray like it's out of ink, it has a new cartridge

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  • Click open START then CONTROL PANEL then PRINTERS AND FAXES
  • If asked, click the link that says view or modify existing printers
  • You should get to a window that shows a list of printers that are installed on your computer
  • Look for the printer icon with a tiny little checkmark in a black circle to the upper right (see image below). This is your default printer, that is, it's the one that prints if you don't manually select a specific printer. My 5 in 1 printer is saying no cartridge when I - defprint.jpg
    Note how the checkmark indicates that the Brother HL-2040 Series is my default printer
  • In most cases, this is the printer you are having trouble with, but the following procedure can be applied to any printer on your system.
  • Double click open your default printer to view the print queue printqueue.jpg
    Note that there are two documents waiting to print in my print queue
  • If the print queue is empty, skip the next step
  • Click and pull down the PRINTER menu from the top of the print queue and select CANCEL ALL DOCUMENTS. This will delete aMy 5 in 1 printer is saying no cartridge when I - cancelall.jpgs stuck in the queue cancelall.jpg
    After clicking CANCEL ALL DOCUMENTS, it may take a minute or two for the queue to completely clear
  • Click and pull down the PRINTER menu from the top of the print queue. If there is a line item that says USE PRINTER OFFLINE and there is a checkmark to the left of it, click it once, otherwise, click CLOSE.
  • Now go to the printer and power it off, wait a few seconds and power it back on.
If these steps haven't solved your printing problem, then you probably need help

Posted on Oct 28, 2009

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Posted on Jan 02, 2017

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Dear Folks, My colour laser is probably my most "valuable" and needed tool, next to my notebook. The black toner cartridge ran out and I replaced it. From that point on, the printing is very...


Well there are few tests you could run to make sure it's not the printer.

1. You said you already tried different print cartridges and it didn't make a difference.

2. Have you tried printing anything else? Like the windows test page? Does that come out gray as well? The reason I suggest this is because sometimes when printing a document you can set the printer settings to always print in "Draft" mode. This mode allows the printer to conserve the ink which make black look faded or gray. If you can make sure the printer settings are set to "Normal" or "High Quality" then test.

3. Also are you buying the printer cartridges from the same vendor? What I mean is that sometimes different vendors have different quality of printer cartridges. Some sell re-use/re-furbished print cartridges for a much lower price, and some sell OEM (original equipment manufacturer) for "an arm and a leg". So make sure you have a good quality print cartridges.

Hope this helps

P.S In the future you should let us know what make and model your printer is, this will help us narrow down the issue, or if we have had this issue happen to us we can let you know.

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Not using genuine HP cartridges could be one reason. Low ink cartridges could cause not enough ink to be used to make a certain shade of gray or black and thus causing the green tinge. Also if you are selecting photo quality printing then you need to use photo paper. The printer drivers tell the printer different commands depending on what kind of paper you tell it you are using. Good luck!

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The black cartridge must be empty and will need to be replaced.
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Won't print after replacing cartridges


The following text copied from HP website to tackle this problem. minimtop.gif Follow the instructions below to install the print cartridges. NOTE: If you are installing ink cartridges in the unit for the first time, be sure to use only the print cartridges that came with the unit. The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at first-time setup. s.gif Installing the print cartridges minimtop.gif
  1. Verify that the unit is on.
  2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door c00718797.gif
  3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch c00721793.gif 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges NOTE: The ink cartridge areas are color-coded for easy reference. From left to right, the ink cartridges are black, yellow, light cyan, cyan, light magenta, and magenta.
  4. Remove the new ink cartridge from its packaging.
  5. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot. NOTE: Make sure that the ink cartridge is inserted into the slot that has the same shaped icon and color as the ink cartridge. The copper-colored contacts should be facing the printer as the ink cartridge is inserted. Figure 3: Inserting an ink cartridge c00721795.gif
  6. Press down on the gray latch until it clicks into place. Figure 4: Closing the gray latch c00721796.gif
  7. Repeat steps 3 through 6 for each ink cartridge that needs to be replaced. NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
  8. Close the ink cartridge door. Figure 5: Closing the ink cartridge door c00718798.gif


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s.gif s.gifHave a Good Day

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Good Luck
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I found a solution to the Black printing problem :)
Under Printing Preferences: Set your Media Type to Photo Paper Pro.
We used edible ink cartridges and printed onto icing sugar paper. Same old... Just one day it refused to print black. In order to continue our small business, I degraded the color until I printed gray and not black.

Tonight, I browsed for the problem and came across this :)

Hope it helps you too

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