Question about Sony Cyber-shot DSC-W35 Digital Camera

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The lens of the camera stays open and in seams that it isn't working anymore. I bought an new battery but the problem hasn't been solved

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: when i turn on the camera the lens wont pop open

The problem is
1- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go a few times. If it opened, clear the outside of the lense. Your camera should be back to normal.
2- If you droped the camera, you probably damaged or dislocated a mechanical part of the lense. You may have to take out the lense by unscrewing it and inspect it for damged parts or disconnected cable. Make sure clean the lense and test it by moving it in and out a few times, before puting it back on the camera.

Good luck!!!!!!!

Posted on Jun 11, 2009

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  • 11 Answers

SOURCE: My camera's lens is stuck open.

Double check you put in the batteries in the correct direction. This has happened to me before and usually when new batteries are put in, just push the on/off button again and it will close lens and go back to off position.

Posted on Nov 26, 2009

  • 11967 Answers

SOURCE: cannot open the lens anymore

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Apr 04, 2010

  • 3 Answers

SOURCE: i got sand in my camera lens. And now the lens

get your fingernail or something sharp and put it between the lense gaps to get the sand out, or try the hover

Posted on Jul 18, 2010

  • 164 Answers

SOURCE: Sony DSC-W70 digital camera - Lens

That's a common problem on Cybershot cameras, happened to me twice, the solution is to get it to a camera shop for repair.
The cause could be dirt or a malfunction on the lens extending mechanism.

Posted on Mar 10, 2011

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I have a sony cybershot dsc w120 camera and it turns on and maybe lets me take 1 or 2 pictures before shutting off (sometimes with the lens still out). It hasn't been dropped or exposed to water, so I


Things to check first for a camera that won't turn on, or works intermittently are the battery contact points, ensuring that they're clean, and making good contact with the battery. Troubleshooting tips on other things that need to be checked may be seen here. These tips won't work for every case, but they're worth a try.

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New Canon EFS 18-135mm IS lens failed to auto focus on EOS Rebel XTI and shutter won't release to take photo. Lens over a few months has worked without a problem. What is the problem?


Make sure both the lens and the camera are switched to af (auto focus). If that doesn't work remove the lens and replace it to make sure it is mounted properly. You can also check the camera with a different lens to make sure it isn't a problem with the settings on the camera. If all of that fails take it to a camera or electronics store that does service work to make sure it hasn't been damaged.

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Samsung pl201 the zoom isn't working and stopping the camera from working normally. it says to take out the battery and try again. this hasn't worked.


Samsung pl201 the zoom isn't working and stopping the camera from working normally. it says to take out the battery and try again. this hasn't worked.

Jul 17, 2011 | Samsung PL120 Digital Camera

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Camera says no memory card. I have bought two new cards. cleaned all contacts. bought new batteries. card is not locked.


I googled an by a fast glimpse it seams that the camera is supporting only 4gb cards, eather way, you might want to try a smaller card to make sure that the problem isn't there. Other thing, try formating the cards. You can choose FAT32 or NTFS when doing this whit your computer. try first the FAT32 and then NTFS. If this doesn't work, see if there is a custom format option in the camera that you have to use before using a new card.

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I have error code #99 on a canon eos 30d


Error 99 is Canon's default for several "connection" problems most common are dirty contacts between the lens and camera body. Another is the contacts in the battery compartment both the camera and the battery contacts should be cleaned.

The camera might not be able to read the memory card, download the pictures to your computer and format the memory card don't delete them format the card this function is found in the set up menu.

Formatting is one of the most important functions to keep the camera and memory card communicating AND is the most neglected function. Always format a new memory card and always format a memory card after downloading pictures to a computer. Format a memory card if it's been in another camera.

Cleaning the lens and body contacts can be done fairly easily with a clean pencil eraser, don't use a puffer on the body as you will blow dirt into the camera. With the lens removed hold the camera as much as possible with the lens opening pointed down and gently polish the gold contacts. Do the same with the lens contacts make sure both areas are clean and re install the lens to the body.

Possibly the most important "fix" is to update your camera's firmware. Go to Canon's web site (it can be a bit intimidating at first) and search through until you find the firmware updates for your camera. Download this generally they want you to download to a memory card then place the card into the camera and upload the new firmware updates.

The Canon 30D (in my opinion) is one of the best no frills, greatest working DSLR cameras Canon produced. Not saying the model's beyond are not it's just the 30D isn't loaded down with video functions. Great all around working camera, sorry my rant for the day.

Cheers have fun with your Canon 30D

Apr 09, 2011 | Canon EOS 30D Digital Camera with 18-55mm...

1 Answer

My Kodak Easyshare V705 won't turn on. Tried new battery and still nothing. The lens cover is also open. what could this mean?


Any error code there? Its possible that it's time to repair your camera. It's also indicative of a lens retraction. It could be that your battery is long in the tooth and doesn't have enough capacity anymore to adequately power the camera. Lithium Ion batteries do lose capacity over time and going on 3 years, a simple replacement of the battery could solve the issue.

I hope this helps to solve it; keep us updated and remember to rate this answer.

Sep 30, 2010 | Kodak EasyShare V705 Digital Camera

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Camera won't turn on anymore


If changing battery doesn't help, then you better go through this blog's article about camera lens solution, http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html Please don't try to do anything if it's under warranty. Good luck

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It seems that the Milli Amps on your rechargeable batteries are to low you will notice on each battery it will show the amplitude purchase a higher amplitude.

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This is an easy possibility, Try using an eraser on all the contacts for the batteries. The ones on the battery door and the ones inside the camera. Try to get them shiny, the harder white erasers work best. If that doesn't solve to power problem, the camera may have blown its power fuse internally. That repair would likely cost 50-60$

Jan 08, 2008 | Fuji FinePix S3000 Digital Camera

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Digimax samsung s500 beeps 3 times lens stuck wont stay on


Mine got stuck with lens out. The batteries were new so I never imagined it could be the batteries, but they were cheap ones so I recharged a pair of good ones and once I put tried them on it worked just fine again. Conclusion, the "new" cheap batteries had only enough energy to turn it on and then they couldn't give it enough energy to make it work anymore and that's why I couldn't retract the lens or even turn it off properly. So in your case, try using a couple of good and new batteries.

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