Question about Brother MFC-5840CN All-In-One InkJet Printer
The roller needs replacement. Get a certified technician to replacement it. This would do the magic and get your printer back working.
Posted on Oct 01, 2009
This is cased by a dirty paper feed path or paper feed sensor so it will need cleaning and blowing out. Make sure that all the internal paper rollers, guides and separators are free of obstruction and free of grease, debris, etc and clean them if required. Make sure that the sensors are all clean that the internal paper guides are all in place and operate freely. Also clean it with a vacuum with a soft haired brush tool to avoid any damage. Also fan the paper before using it and do not overload the print paper tray. Also check that the pick up rollers are not worn or contaminated with dirt / debris etc. Also make sure that the print tray is not overloaded and make sure that the paper is not to tightly held by the tray side guide.
Also check the paper pick up for wear as this will cause additional pages to be collected and fed through the printer. Make sure that you fan the paper before use ant it is of suitable quality and weight.
You will need to look carefully as most of these type of error are caused by the smallest of debris and imperfections.
Posted on Oct 01, 2009
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Posted on Jan 02, 2017
The most common cause for jamming every copy on this model is a broken fuser drive gear. If you open the right side door you have a gate that flips open with a bunch of "teeth" on it. This gate is part of the fusing unit. If the paper always stops in this area when entering the fuser it is a broken drive gear. Your Xerox is made by Sharp. The part number for the gear is NGERH0540FCZ3
Perhaps you can find a local repair person who can replace it for you.
Posted on Nov 24, 2009
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