Question about Canon PowerShot S500 IXUS 500 Digital Camera

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Washed out image with horizontal lines

I have reset the original settings, but all images on the screen are washed out with horiz. lines.There is also a delay in the shutter and an internal clicking noise at times.

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Don't know about the internal clicking noise, but the washed out screen with lines sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

Posted on Oct 02, 2009

Testimonial: "thanks so much for the help. I called Canon and they are sending out a prepaid UPS shipping order ! "

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Horizontal lines on the screen after the picture is taken


Remove the Battery from the Camera then press and hold the power button for 30 seconds. Then, reinsert the Battery pack and turn on the Camera and reset it to the original factory settings by selecting the "Initialize" option under Setup1.

If the issue persists then service will be required.

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Red horizontal lines on the screen


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Horizontal grey lines on a dark grey screen in recording mode


CCD Failure !!

u can try Sony for free CCD replacement as it is a known issue in thousands of cameras see the link here, it starts with these horiz lines and verrtical noise type thing and suddenly it also turns black or blank screen after sometime , u are covered in this advisory list 100% i am sure see the links below and pls rate me FIXYA for help

see this comment on cnet forum
DCR-TRV33 Free Repair by koertd - 3/9/08 3:45 PM In reply to: Sony DCR-TVR22 – tape stuck by willibo Thanks to all. Ready to trash my DCR-TVR33, but found the cb_transparent_l.gifus.gifspace.gifspace.gifarrow.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gifspace.gif800-222-1669cb_transparent_r.gif number. While holding, I found online support at: http://esupport.sony.com/perl/news-item.pl?news_id=161&mdl=DCRTRV33
(I guess several trips to Hawaii and Fuji didn't help the humidity/temperature issues!)

The friendly Sony representative had me reset the camera and then offered to have the problem fixed for free, including shipping.

see this forum here

http://forums.cnet.com/5208-7594_102-0.html?threadID=51594&start=285

http://www.imaging-resource.com/NEWS/1164379168.html

http://www.imaging-resource.com/badccds.html

What do u think Mr. Welcomejee have i diagnosed it correctly or not ?


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Horizontal lines through pic after taken


have u seen those pics on PC are there horiz lines as well then my friend call Sony immidiately it is

BAD CCD problem

They will repair it free of charge just call them and tell them abt it it is a manufac fault , insist even if u are not on list bcoz not all models are on list PLS RATE ME FIXYA for help

see link

http://www.imaging-resource.com/badccds.html

sony support in US

http://esupport.sony.com/US/perl/model-news.pl?mdl=DSCW170&LOC=3

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This is a defective CCD problem and will be repaired free of charge by Nikon even if the camera is out of it's original warranty. Check the link at this site: http://www.imaging-resource.com/badccds.html

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