Says camera is not connected to computer

shared by 4 users

posted by PictureTaker on Dec 20, 2007

Sequence of events that normally works:

1) Connect the COOL-STATION (with camera mounted and off) directly to the computer using the provided USB cable.
2) Turn the camera on.
3) PictureProject opens, and you are then able to transfer pictures.

This is not happening. Now, when I turn the camera on, nothing happens. I tried opening PictureProject and clicking "transfer" to transfer pictures, but it tells me nothing is connected to do any transferring from. This has not happened before. I will mention that this is my first time using PictureProject on this computer. Normally, I use a different computer. PictureProject has been installed on both computers. What am I doing wrong?
I'm having this same problem! I was using NikonView with my previous Nikon, since I got this new camera PicturePoject has yet to work. It has downloaded all the pictures already on my computer, but it won't get any of my camera! I tried uninstalling and reinstalling and that has not helped. Any suggestions? Please help?

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3 Other Users Have The Same Problem

Posted by Guest on Jun 26, 2008

I'm having the same problem. Have had the camera since Christmas 2007. Never had a problem before this. Have always been able to transfer pics before.

Posted by allynm1 on Mar 18, 2008

Sameproblem here. Did not happen in the past. Reinstall and updates did not help.

Posted by Guest on Jan 23, 2008

I have the same problem. Pictureproject says camera not connected. All installed correctly, even reinstalled, no joy!

Best Solution

posted on Jul 02, 2008

Tronthor

Rank:

Apprentice
Rating: 95%, 12 votes

I found this on another site. You have to set the camera itself to Mass Storage mode in order to work with Windows 2000. The steps are below. As soon as I did and plugged the camera back into the USB cable, Picture Project recognized the camera as connected, installed the mass storage driver for it and requested a restart of the PC. Able to access the memory card and download pictures.

On the camera itself, unplug the USB, turn it on and...

Press MENU....
Press ▲▼to choose SETUP...press OK...
Press ▲▼to choose INTERFACE...press OK...
Press ▲▼ to choose USB...press OK...
Press ▲▼to choose MASS STORAGE...press Ok..
Press MENU to exit...
Then plug it back into the USB cable.

Good Luck

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Best Solution

posted on Jan 12, 2008

louster

Rank:

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Rating: 83%, 7 votes

well if you have a card reader try using that

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Solution #3

posted on Feb 23, 2008

Guest

Rank:

Apprentice
Rating: 0%, 0 votes

throw your camera in the trash - that's what I'm about to do with it!!! I'm having the same problem L11 and L12 on two computers - can't recognize anything and no support from Nikon!!

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