Question about Lexmark X4270 All-In-One InkJet Printer

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Line Across Page

When I copy or fax, there now is a line at least an inch wide across my page. It doesn't affect regular printing. There must be a scratch on the camera wherever that is.

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  • swral Dec 28, 2007

    my lexmark is about 1yr old. I receive fax in good condition but when I fax it has a line about 1/4" wide down the middle of the page. Any suggestions?

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  • 208 Answers

There could be something on the scan glass. You have to open the cover on the scanner and look across the scanner glass. It is only about a half to an inch wide strip that the original passes over.
If there is nothing on that glass then some of the segments in that array have gone bad and it would need to be replaced.

Posted on Dec 20, 2007

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1 Answer

A thin line also appears on the photocopy.why and what is the solution?


The page goes thro the feeder mechanism and passes over a thin strip of glass; maybe about 1/4 inch wide and runs across the fax under the cover where the paper is fed. You probably have dirt,corrector fluid or something like that on the glass this will cause the problem of a black line down the page to appear at the other end when you send a fax...and also to appear on your pages when you make a copy...open up the machine and clean the glass...cant help any more as you didnt state make or model.

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Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

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You have not specified why you can't read the right side of copies and I am assuming that the reason is because the 'lines' are covering the text. I can offer a solution to the lines issue.

Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

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1 Answer

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Vertical lines on the copy usually indicate a dirty drum or Corona wire. The Corona wire should be cleaned each time you replace the toner cartridge. This is done by moving the Corona tab back and forth across the wire several times to clear it of debris. You may also want to check the drum for debris. Holding the copied page to where it feeds out and lining up the line or mark on the page will give you an idea as to where the dirt may be. Best of luck with your printing issue.
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1 Answer

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I had the same problem, replaced the PCR in the cartridge, the small black drum that pre charges the drum and erase the old image.
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Regards

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1 Answer

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Hi Sherrey, I think I can help! If you open the ADF cover where you insert your pages to make a copy. You will see a scanner glass about 1/2 inch wide and runs across the width of the printer. You can take a soft towel and some glass cleaner and clean the glass. There will probably be some white build up that looks like white out on the glass just make sure you clean it very well. I hope this helps!!!!

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Hi Alms, Is there any chance you can post a scan of one of your faulty pages. This would help to assess the fault. If you print several pages, does the image move further and further down the page with each copy? Is the white band repeated down the page? If so measure the distance between each band - this will help identify the faulty component.

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