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Problem for Rheem RTG-74PVN-2 Natural Gas Pronto Whole House, Natural...
My Rheem Pronto model#RTG-74PNV-1 has powered off
By generyanjr on Oct 01, 2009
My Rheem Pronto model#RTG-74PNV-1 has powered off for some reason unknown, I turned the unit back on and it supplied hot water for approx. 10 minutes before it started flashing a code [C7]on the remote control UMC-117. Any idea what this code means. I installed this unit myself about 3-years now with no other problems. Help?
Best Solution
posted on Nov 11, 2009
Remove power source from the unit. If remote control
is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end.
Restore power and see if unit functions normally.
Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support.
If this helps, please indicate so.
Mike//jzklipper@aol.com
is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end. Restore power and see if unit functions normally.
Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support
. If this helps, please indicate so.
Mike//jzklipper@aol.com
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