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21004 paper jam Fuser area jam I am trying to print and it says that there is a jam but there is not a paper jam. I don't see a reset button, nor a feed button to fix it. I even changed the toner cartridge.

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Installed new maintenance kit for 9050 printer. Trying to reset page count and now the printer is jamming error code 13.02.00.


No relate with paper jam & page count resetting. Might be maintenance not installed properly..Remove paper jams, restart printer,if error 13.20 appears check some paper/paper particles jammed.. 1. Print from manual tray.
A. If paper is jamming, check registration assembly, clean it,best method for cleaning is vacuum cleaner in this area. chk..
B. Take out registration assembly, check clutch gears, driving gears, solenoids..
2. Check pick up rollers are properly installed in tray 2 & 3..
3. Check PIU unit for paper jams
4. Check Fuser sensor flags.
To reset the counter: Hold enter button & switch on the machine, wait till display shows cold restart, scroll to reset maintenance kit with help of arrow buttons & enter. Printer restarts & counter will become Zero..

Jan 07, 2013 | HP LaserJet 9050 Printer

1 Answer

I have a Laserjet p4014dn printer. it warms normally but once it picks up paper, it jams. i have dried clearing jam several times but on starting to print it jams


Three areas you need to check.1.Pick up area: While pick up roller picking up the paper,delay pick or no pick causes paper jam..
2.Registration assembly area: Once paper picked from the tray, paper leading edge registered by the paper sensor located under the registration assembly.. In case this sensor dusty malfunction or flag damage, paper wont sense. result paper damage..
3.Fusing area. If the paper travels up to fuser area, check paper jammed before entering in fuser(Teflon not rotating properly, replace teflon sleeve) or just crossed?(check paper sensors in fuser unit, clean the sensors & check flags,flag springs.

Aug 31, 2012 | HP P4014DN Laserjet Printer

1 Answer

I have problem with my canon copier image ready 5020. error E000004-0000 how do I fix it i'd tried to press 2&8 but its said "Download Mode"


Error E000004 is a fuser related code and is most parts just caused by a paper jam in the fuser area. Before you begin to try and clear the internal flag you must make sure there is no paper or no obstruction stuck in the fuser area. With the power off rotate the fuser model handel to see if any aper or obstruction exsists. Clear it carefully if there is. At any time NEVER USE a knife or sharp object to clear a jam. Common sense I know, but few practice it. Once you clear the paper jam you can see if clearing the flag is the magic you need. If the next stages fail contract a local Canon trained tech to troubleshoot the real source of the error. Clear the error flag do the following steps DO NOT touch any thing else DON'T adjust any numbers. Turn machine on. When main screen apprears press Additional Functions button (*) let go. Press 2 and 8 together let go. Press Additional Funtions button (*) again. Screen should say Service Mode Level 1. Press these screen buttons in the following order. Copier, Functions, Clear, ERR then press OK in lower right corner. Machine will apprear as if nothing has happened but it has. Shut machine off at side. Turn on. Flag is cleared. If code reappears get professional help. This is a fuser code therefore we don't want a fire or anything else happening. Doing this clear you have 30 seconds before macine shuts off. It takes timing. Good Luck.

Jun 28, 2011 | Canon imageRUNNER 5020 Copier

1 Answer

We had a paper jam in the print engine area. Once the paper path has been cleared we are still receiving clear misfed paper in print engine. I have fed paper through the path and cannot find any paper jam.


If your Xerox WC 4150 is displaying "Clear the Jam in the Print Area" you should check and possibly replace the fuser exit actuator (part# 120N00534). Iteminc.com has this part in stock and ships same day. Here is a video the shows you how to check and replace the fuser exit actuator. Good luck, and thanks for using FixYa!

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Jun 17, 2011 | Xerox WorkCentre 4150 Black and White...

1 Answer

What does the "heart beat" symbol/light mean?


I assume you mean the symbol that has a pair blackened circles and then a pulse up and then down below the starting line before returning to the starting line.

That is the paper jam symbol. If the continue light is on (steady) and the paper jam light is on, then you have a paper jam. Press Continue twice to see any secondary error message (this will show where the problem is).

See the manual for the list of the lights that show where the jam is occurring. Different groups of lights will be lit. The manual is available as a PDF at the bottom of this page: http://support.lexmark.com/index?locale=EN&page=product&userlocale=EN . An example: if the Continue, Toner Low and Paper Jam are all on, then the jam is in the fuser area under the print cartridge assembly. For a paper jam, even a small corner of torn paper could be in the mechanism.

In all cases, you should check the entire paper path. When you pull out any paper, grip it so that you can gently pull the sheet straight out. Remove all paper from the output tray. Then remove the paper tray if you are using it. Pull any paper from this area. Press down on the green duplex flap and remove any paper from there Reinsert the paper tray. Open the front door of the printer and remove the print cartridge assembly. Lift the green flap and remove any paper from the area. NOTE: the fuser and the fuser area may be hot. Open the rear exit door and remove any paper from that area. Use a flashlight to check for small pieces of paper that may be stuck. Once all the paper is removed, reinstall the print cartridge assembly and close all the doors. Press Continue to reset the printer.

The page that jammed may be reprinted.

I hope this helps.

Cindy Wells
(please note that frequent paper jams may be a sign of excess humidity in the paper. Put less paper in the tray at each refill and keep the remaining paper in a dry location. If the paper jam light is coming on when no paper jam is present, one or more of the paper jam sensors may be bad. Contact Lexmark for more information.)

Nov 30, 2010 | Lexmark E250dn Laser Printer

1 Answer

Paper keep jamming in the fuser unit area for 8 1/2 x 11 paper


One of the rollers maybe not turning check by trying to turn each one

Jul 15, 2009 | Canon Office Equipment & Supplies

2 Answers

Paper is torn at fuser area of Dell 1125 and cannot remove


Please double check if all doors, including the paper tray cover, are firmly (repeat FIRMLY !) closed. Seemingly all such are designed as precautionary measures for safe operation.

Mar 08, 2009 | Dell 1125 All-In-One Laser Printer

1 Answer

There was a paper jam, I cleared it and it will not reset. The machine won't print at all, just keeps showing paper jam.


There are flag sensors in each machine. The have to sence if the paper is moving properly through the machine. They are sometimes black in color, that flag sensor might be jammed in an up postion, or broken look at where that paper stopped and look for a flapper toggle unit that senses the paper. There also might be paper still in the machine, check the fuser unit, the hot area look to see if paper has wrapped around the upper fuser roller.

Aug 28, 2008 | Ricoh Office Equipment & Supplies

2 Answers

Won't print - says 'paper jam 2' but no paper is stuck in machine


Paper jam 2 error code is saying the jam is in the fuser area of the machine.
You need to remove the toner cartridge, and since you said you've taken the whole thing apart, maybe try a flashlight and look for a LITTLE piece of paper that may have torn off that remains stuck around that fuser area (the fuser is the thing behind the toner that gets hot-- so be careful -- but look in the corners and anywhere a small piece of paper could have torn and got stuck.

If you're absolutely sure that there is nothing stuck, I'd try to do a hard-reset: Turn off the machine, unplug the power cord and the cable that goes to your computer (if it's hooked up to one. And if it is hooked up to a computer, power down the computer as well.) Wait a minute or two, plug the computer back in, plug the power cord and cable from the printer back in, then turn on the printer and the computer and let them both go through their various start-ups.

If none of that works, let us know.. but from what I know and the docs I have access to, it should work... (fingers crossed!)

Good Luck!
Maggie B

Feb 22, 2008 | Samsung SCX-4216F All-In-One Laser Printer

1 Answer

Phaser 7700GX Color Printer prints wrinkled pages!


when this occurs the problem is most of the time with the transport roller, fuser / fixing assembly roller.question is the image still toner only and not fused to the paper.
In these areas there is offen a jammed and not removed piece of paper dislodged in the paper path or jammed in the fuser or the transfer rollers teflon coating has perished inspect the areas carefully and remove any found if the unit still is faulty (fanning of paper the fuser would be the first to be replaced are past there usable life) if so then Post a reply

Sep 10, 2007 | Xerox Phaser 7700 Laser Printer

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