Question about Brother MFC-8460N Laser Printer

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HELP! Brother MFC-8460 "Toner Life End" won't clear

I have a fairly new MFC-8460 that I've successfully replaced the toner unit twice.
Both times, I've used a remanufactured toner unit with no problems.

This time, I can't get the printer to recognize the new cartridge. Same supplier, cartridge looks same and no parts broken. Some say it's the toner counter that needs resetting, but I can't find anyone that has an exact key sequence to reset the counter (so I know it's reset). I can get into maint. mode, but don't have what to so from there.
The manager has even reset the drum counter to no avail. The printer remains locked until I can get two more cartidges to try.

DominoBob
Wisc

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  • 4 more comments 
  • DominoBob Dec 20, 2007

    Solved!

    Turns out it was a bad cartridge, replaced with another re-manufactured and works fine.



    Just have to keep extras around, I guess.



    Later,



    DominoBob

  • Anonymous Feb 23, 2008

    I have tried two new cartridges. Both leave a toner error message.

  • mrcoldsetman Feb 27, 2008

    Need to reset toner and drum to print out just a few more pages. You can tell by shaking the toner cartridge that there is plenty left for a few more prints.But I know that it would take a genius to figure how to reset these devices.

    Thanks

    Mr Cold reset

  • Anonymous Jul 21, 2008

    unable to scan when faxing.

  • markbosman Apr 22, 2009

    Toner life end...

  • Anonymous Mar 13, 2014

    My Brother MFC-9140CDN wont reset after a new cartridge is installed

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The problem with a new toner cartridge that will not signal the printer that it has been changed has to do with a gear positioned wrong on the new or rebuilt cartridge... we had 3 factory brand new toners that would not clear the replace the toner message... I finally found the following link that came from a toner company that sells refills that tells how to reposition the gear to let the machine know a new cartridge has been installed. I did the proceedure on pages 5 & 6 having to reposition the gear and all cartidges then worked flawless... it works.

http://www.castleink.com/265/cartridge/TN580.pdf

Posted on Sep 23, 2008

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Replace the drum and/or toner. With the cover to the printer open (where you would access the drum/toner), press the "Clear/Back" key. Screen will say "Replace drum? 1 = Yes, 2 = No." Press "1" to replace the drum (to eliminate "replace drum" error message on computer) or enter *00 to reset "toner low" warning. Screen should say "accepted" when complete.

Posted on Nov 09, 2012

  • Kent Madsen
    Kent Madsen Oct 30, 2013

    This is the answer. Worked perfectly! Thanks

  • Steve Young
    Steve Young Jan 07, 2014

    You had the only fix. None of the others work.

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Nice Procedure from GlassWorker 3. My problem was solved using procedure 5&6.

Thanks

Posted on Dec 15, 2009

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I have the same problem. Exactly the same. This is my third cartridge. Previous ones worked fine. This one won't. Help!

Posted on Mar 21, 2008

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As noted from a previous poster, this one works!

I have a brother mfc 7840w

I first used the electrical tape trick and that worked for a while. Then got the toner low message again. I then tried the *00 trick, which works as follows:

1. lift lid and open front cover
2. press clear/back. "Replace Drum?" will appear on the screen.
3. Press "*00" it will then read accepted and the toner low error (End of Toner Life) should go away.
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Thanks for all your help guys.

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Is this a genuine Brother replacement cartridge, if not you may find that it is not recognised by your MFC. Also worth a try is removing and reinstalling the new cartridge ensuring all protective packaging is removed. Also remove and reinstall the Drum unit as Brother actually recommend this as part of a new toner install

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF

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I have a brother mfc 7840w

I first used the electrical tape trick and that worked for a while. Then got the toner low message again. I then tried the *00 trick, which works as follows:

1. lift lid and open front cover
2. press clear/back. "Replace Drum?" will appear on the screen.
3. Press "*00" it will then read accepted and the toner low error (End of Toner Life) should go away.
4. close it all up and your done.

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Refill toner Brother MFC 7420


open front cover, press OPTION button, on the LCD will appear a message "NEW DRUM?" ....DO NOT RESPOND....just type on the keyboard "*00" and there will appear a message "Accepted" and use it in your pleasure.

PS. in any case i blocked with paper labels the viewing windows from transparent plastic on the toner itself....

Mr. Brother, do not try to be smarter than your customer

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