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Fix F11 code for Kenmore Elite He5t washer machine

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HI. this is a Serial communication error.

Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Possible Causes / Procedure

1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors.

Replace failed component.(will usually be a faulty wiring harness)

Posted on Oct 01, 2009

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Posted on Jan 02, 2017

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    Kenmore Elite HE5t Washer stops in the middle of cycle with no error codes. Any idea how to fix?


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    When starting washer i get a code F11


    Hi from retired Englishman in SW France,
    In general for Kenmore (Whirlpool) washers 'F11' means 'communication error (control unit)' which sounds bad BUT can often be cured relatively easily. It can be caused by poor connections between the control unit, cables/plugs/sockets and other parts in the washer. The cure is to unplug and re-plug the cables/plugs/sockets such that the connections are cleaned by the act of doing it.
    The down side is that it will probably require an engineer's visit, sorry ;-0(
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