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I have a canon 405 digital copier. a black shadow about 1 inch apear in the middle / top / bottom of the U1 copy repeatedly after 10 - 20 copy.

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You need to change the drum unit of the machine to get rid of this problem

Posted on Oct 03, 2009

Testimonial: "I have change the drum only. Now it is ok. Thank you."

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if you are getting copy quality issues on all aspects of the machine, IE, printing, copying, ADF, it looks like then you might need a new drum installed. please contact your local service department for service and make sure if you need supplies, to have those on hand before calling a tech to come service the machine. drums, developers, and toner are considered a supply item and are NOT carried by technicians unless otherwise stated in your local contract.

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defective toner cartridge. Replace it.

Please rate solution :)

May 26, 2009 | Office Equipment & Supplies

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The print in the smudged area, does it wipe off the page like not fused well to the paper. Do you also have a crinkling noise, if so the sleeve in the fixing assembly has torn. You may still have it under warranty with canon and can get it fixed for free.
Good luck

Bob

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1 Answer

Shadows along the top of 11x17 paper


Did he clean the optics???
Canon copiers are susceptible to dust in the optics.
1-turn off copier
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This is your drum unit or transfer unit that must be replaced.In what area are you?

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