Question about Ecoquest Fresh Air Air Purifier

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I am trying the service the filter and change the plate and clean the air filter for the first time. There was not an owners manual in the box when I got it and I figured this was on line, but of course NOTHING IS EVERY EASY WITH ECOQUEST CAN YOU TELL ME WHERE TO FIND AN INSTRUCTION SHEET TO CHANGE THE FILTER ETC? My email is tgarvin2@austin.rr.com

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Depending on which model you have, this link can be helpful. It is the manual for oneof the newer models of the Fresh Air. http://www.docstoc.com/docs/1677957/EcoQuest-International-Fresh-Air-Owners-Manual.

If you have an older model, email me. I have a pdf. file of the earlier models.

Laura B

Posted on Oct 01, 2009

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1 Answer

Alpine Air XL-15 Air Purifier - never taken out of box - won't turn on whatsoever. Plate is accurately placed and the rear filter is properly fitted.


Is the fuse in properly? Try popping it out and put it back in, also check it when it is out..just to be redundant since you did it already. push on the bottom of the filter the switch pushes in . I at pushed down my first time.

Jul 06, 2012 | Alpine Air XL-15 Air Purifier

6 Answers

Fresh Air: Replace the plate


I found this link to get parts for it:

airpurifierrepair.com

Ecoquest can support the product for you as well regardless of who you bought it from.

Oct 06, 2008 | Ecoquest Fresh Air Air Purifier

1 Answer

Every time I clean the filter and the plate the ozone doesn't come on. I usually can fiddle with it and it will come on, but this time it didn't. What am I doing wrong and how can I fix it? this...


The plate is going bad. Sometimes it's just a bad part of the plate that has corrosion under it, try turning the plate and sliding in again. Sometimes that's all it needs. Sometimes it just needs to be brushed well, cleaned, and then blow-dried.

May 30, 2011 | Ecoquest Living Air Classic Air Purifier

1 Answer

Unit powers up the two small lights won't come-on. Also air coming out stinks with A clean filter ?


What you refer to as a "filter" is actually the "plate," I assume. (4" square white object with mesh center panel?) The two small lights are simply power indicators, and may be burned out so could be inaccurate.
UNPLUG the machine.
1) If your model has a switch on the right that says "Manual" and "Auto," set it on "Manual."
2) Remove the back screen and remove the plate. Inspect it carefully for any kind of minute cracks, burned spots, discoloration, loose mucilage, broken screen strands, lint, dirt, etc. Even the smallest defect can cause the plate to short out, creating a burned, electric smell. If you detect something, or if it's spitting, sparking, or sizzling more loudly than normal, you need a new plate. Order through Vollara (new name of EcoQuest) at 800-989-2299.
3) Even though that plate appears clean, with no defects, it may be corrupted by whatever cleaning product was used. ONLY PLAIN AMMONIA and water, 1-to-1 ratio, should be used.
a) Soak the plate for 5 minutes or so.
b) Use a toothbrush or soft veggie brush and gently clean the plate You can also clean the metal contacts with a cotton-tipped swab and alcohol.
c) Blow-dry or air-dry the plate. DO NOT use any kind of cloth or paper wiper.
d) Avoid touching the screen part with fingers.
e) Reinsert plate, making sure it goes in on the tracks, both top and bottom, and isn't pushed too far. Both metal pressure contacts should press firmly on the screen on each side of the plate. (Tweak them to achieve firm contact, if necessary.) Sometimes, if the plate was cleaned with the wrong solution, it is damaged and cannot be cleaned enough by using ammonia. Order a new plate, using the above customer service number.

Jan 17, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

Cannot get the 'SERVICE REQUIRED" light to turn off even after cleaning the plate with ammonia and water.


Just remove the filter from the back of the unit. You will find an Ozone sensor above the fuse. Carefully remove
it and put the unit on MANUAL mode and the service light will go out. It was put there to help comply government'
requirements and really service no purpose. It did not properly monitor anything so just operate you unit in the
MANUAL mode like the original Classics and it will be fine. Remember to throughly clean the unit once a year.

Oct 24, 2010 | Alpine Air XL-15 Air Purifier

1 Answer

How do I clean the Oreck Air 7


Hi There,

Here's how you can clean the machine, and I have copied the link to the owners manual below for your convenience.

Cleaning
The Cabinet
You can clean the air purifier cabinet with mild, non-abrasive cleanser and a
soft cloth. IMPORTANT: Unplug the unit from its electrical power source.
Do not spray cleansers or furniture polish into the louver or grill areas.

Collector Cell
Indicator light is green under normal operation and flashes red
when the cell requires cleaning. To clean, proceed as follows:
The red "WASH CELL" light will flash or illuminate when it is
time to clean your cell. However, it is recommended that every four to
eight weeks or if snapping sounds become frequent, clean your
electronic air purifier. Your electronic air purifier is still filtering the air
when the red light illuminates. Cleaning your electronic air purifier is a
snap too... and a must for efficient operation.
1. Turn the unit off and unplug it from the electric power source. If wall
mounted, remove unit from wall.
2. Remove front grill by unscrewing the retainer screw under the grill on
the cabinet bottom. (fig. 1)
3251a7e.jpg
3. Pull the cell out of the cabinet by using the two small handles on the
front of the cell. (fig. 2)

4. Snap off the charcoal odor absorber from the back of the cell. Change
as necessary for continued odor removal. (fig. 3)
5. Slide off pre-filter. This can be cleaned with the cell and reused. (fig. 4)
NOTE: Handle the electronic cell with care. Damaged metal plates
and/or broken wires will cause the air purifier to malfunction. (Do
not wash charcoal odor absorber; it is disposable.)
Cleaning with Assail-A-Cell® Cell Cleaner:
6. Using Assail-A-Cell® Cleaner, thoroughly saturate the cell and prefilter.
Be sure to spray between each cell plate and cover every
surface. Allow product to soak for a few minutes, not allowing it to dry.
Rinse thoroughly with water. For extremely heavy deposits, repeat the
process.
IMPORTANT: Dry the collection cell thoroughly outside of the
air purifier before reinstalling it into the air purifier. Ensure
that all areas including corners and areas that may trap
water are dry before reinstalling into the air purifier. DO NOT
place a wet or damp collection cell in the air purifiereff1848.jpg
4. Snap off the charcoal odor absorber from the back of the cell. Change
as necessary for continued odor removal. (fig. 3)


e3ca384.jpg
5. Slide off pre-filter. This can be cleaned with the cell and reused. (fig. 4)


0781c8d.jpg
NOTE: Handle the electronic cell with care. Damaged metal plates
and/or broken wires will cause the air purifier to malfunction. (Do
not wash charcoal odor absorber; it is disposable.)
Cleaning with Assail-A-Cell® Cell Cleaner:
6. Using Assail-A-Cell® Cleaner, thoroughly saturate the cell and prefilter.
Be sure to spray between each cell plate and cover every
surface. Allow product to soak for a few minutes, not allowing it to dry.
Rinse thoroughly with water. For extremely heavy deposits, repeat the
process.
IMPORTANT: Dry the collection cell thoroughly outside of the
air purifier before reinstalling it into the air purifier. Ensure
that all areas including corners and areas that may trap
water are dry before reinstalling into the air purifier. DO NOT
place a wet or damp collection cell in the air purifier.

Here's the link to the owners manual for your Oreck Air 7:
http://www.oreck.com/includes/customer-service/owners-guides/pdfs/3323-3018-AIR7-Rev-H.pdf

I hope this was helpful to you. If this helped, please be kind and rate the repair, or leave feedback for me. Thank you,

Chris Jones
GoVacuum.com

May 01, 2010 | Oreck Super Air 7 Air Purifier

1 Answer

Every time I try to turn the purifier on it says install plate


The suplier switched to different electrical parts during the 3rd to 4th yr of Fresh Air manufacturing. The electrical connectors to the plate would rust and so would the screws! (Especially when you don't keep the lint screen clean! The oxidizers stay inside and try to oxidize the metal parts.) That makes for a bad connection and creates a "plate" readout. Suggest you clean the visible electrical connectors first to the plate assembly, all the way to the touching of the plate. They may just fall off. Been there! Easy to fix.

Sep 23, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

How often does the manual suggest changing the glass plates?


Clean the filter and dust out the inside from time to time. If the plates are slightly chipped, it mon't matter. Mine has been in constant use for about 3 years. That's all I do and it works just fine.

Aug 05, 2009 | Alpine Air XL-15 Air Purifier

2 Answers

Blue flashing light on lumipure air purifier


I read on another site to hold the power button down for 5 seconds. Dont know what the blue light is but this stopped it from flashing!

Jun 13, 2009 | Sharper Image Ionic Breeze GP SI730 Air...

1 Answer

How do i clean it?


http://uk.ecoquest.com/uk_dealerproducts/breeze.asp

This is the web page that has the owners manual. Hope this helps.

May 18, 2008 | Ecoquest Breeze AT Living Air Purifier

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