Question about RCA F32650 32" TV

4 Answers

I have a RCA F32648 with gemstar. I live in Mexico and can't use this feature. When I plug into Mexican cable it won't work. Is there a way to shut off the gemstarand how do I do that in very simple ways. I am not a real techie.

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  • mexilady Oct 01, 2009

    My TV is an F32648 not a 50. Because I live in mexico I don't have a zipcode to use and therefore can not use factory default settings. I need to disable the gemstar so I can hook up to Mexican cable. The answer might just be to throw the damn thing away and get a new TV but I need to know.

  • mexilady Oct 01, 2009

    The TV is actually at my gardeners house so I will have to drive into the village and try this solution later today. I believe I tried that yesterday. I tried telling it I was on cable and that didn't work because it asked me for a zipcode - US or Canada.

    I tried using the RCA website but they don't seem to support this model anymore. I checked the manual on line and they don't seem to have a chapter on disabling the damn thing.

    I will get back to you later. Thanks Linda


  • mexilady Oct 06, 2009

    The TV was purchased in Canada. the previous owners used it down here when they were hooked up to Dish network (but that is a secret since Dish isn't allowed in Mexico!) Unfortunately they have returned to Canada and we don't know how to contact them to see what they did to enable the TV.

    We have tried setting the video signals every whichway but nothing seems to help. When I spoke to the unfriendly people at Thompson (the RCA help desk) they said there was a way to do it but they couldn't support me from the telephone help desk and I would have to go to their web site. Well I tried that and couldn't find anything to help me.

    We can use a DVD player with no problem. If we hook up the Mexican cable to it we only see one station.


  • mexilady Oct 06, 2009

    We have several remotes and have tried them all and all the various video hookups. Nothing works. The previous owner used it with Dish network but he has returned to Canada and we can't reach him so see how he bypassed the Gemstar.

  • mexilady Oct 07, 2009

    You think that if I have a tv repair person open up the back of the TV and remove the gemstar then the TV should work like every other TV and I should then be able to plug into Mexican cable and have it work.

    If so that is the best answer I have received and I thank you. Linda


  • mexilady Oct 07, 2009

    After four tries this seems like the only tech that understood what I needed to do. Thank you very much.

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4 Answers

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  • Master
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There is no real simple way except to turn it off each time it comes on using menu commands - The not so simple way is to remove the Gemstar module from inside the set - it is a 4"x1" module plugged in via a flex cable. The Gemstar should only come on after power outages

Hope this helped

Posted on Oct 06, 2009

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  • Master
  • 615 Answers

Did you purchase this TV that made in the USA market…some of the TV’s do not work in Mexico as they need a converter…
....let me know if that work for you and please do not forget to rate my service so I am able to continue providing same...god bless
1 thump not related
2 thump related but no recommendation
3 thumps related worked some issues
4 thumps related worked all issues and satisfied

Posted on Oct 01, 2009

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  • RCA Master
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Do you have a remote that has a setup menu? if so go into video section of setup and try selecting a different input option if avil.

Posted on Oct 01, 2009

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  • Master
  • 17,970 Answers

Resetting the defasult parameters to the eeprom will just put it back as factory shipped it . It will take out customer settings, ie:cable/off
air,channel memory, sound settings etc.

I have always set them to default just in case one or more were corrupted. That way I had a fresh start. I'll suspect the Gemstar is causing the set to shut off occassionally
I have had that several times If it's in warranty replace the Gemstar if no warranty at least give estimate that you suspect it.

Posted on Oct 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Went black and white rca f32648


so far no proper details are available regarding resetting this particular TV ( f32648 ) .... i have checked user manual also

have you tried following things

1 - playing different dvds (dvd player )
2 - changing different channels ( cable tv or antenna )
3 - increasing ( to maximum ) & decreasing ( to minimum ) [in menu ]
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even after these trials if picture is in black & white then it is a hardware problem - since it is a rare problem no details are available about which component might have got deffective ...... only the service engineer who opens & checks your tv can tell the exact deffective component .......... sometimes it can be loose connection ( cracks at soldering joints - hit your TV lightly with your hand on left side or right side or on top - if color comes & goes then it is loose connection problem - all soldering joints should be resoldered by service engineer ) ..... or an IC might have got deffective ......... only after opening & checking your tv mainboard exact deffective component can be identified ......

for nearest RCA service center call 1800 336 1900 ( this number got from your TV's user manual - click this link for your TV's user manual - free down load - RCA F32648 model - http://download.rca.com/FilesForRCAcom/Manuals/15491880.pdf

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