Question about Refrigerators

5 Answers

GSH25JSRF SS Issue with water/ice delivery

My GE refrigerator no longer responds to the water/ice lever. It's as if the control lock is locked, but it is not. Filter replacement does nothing, and neither does turning off/on the ice machine.

Please help.

Posted by on

5 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers
Re: GSH25JSRF SS Issue with water/ice delivery

I had the same problem as do thousands of people with this same fridge. The mother board is bad and needs to be replaced. It is easy to do yourself and the part costs less than a service call.: Unplug the cord from the wall, remove the panel from the back of the fridge (it is about the size of a small shoe box lid) You will see the mother board (ice, water, light, and compressor control unit). It is an electronic circuit board. There are about 5 or so plugs going into the board. Remove the plugs and the retaining screws and search Ebay for the part#WR55x10552 GE Power Control Board. I found one for $74, popped it in, and everything works better than new!

Posted on Mar 21, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: GSH25JSRF SS Issue with water/ice delivery

Visit this website: I am having the same problem. A recall was issued and whether the fridge is in warranty or not, it will be fixed free of charge. This website lists all model numbers that are included in the recall and phone number to contact.

Posted on Jun 21, 2009

Re: GSH25JSRF SS Issue with water/ice delivery

There's a recall on this issue - do some more googling and you will find it.

Posted on Aug 12, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: GSH25JSRF SS Issue with water/ice delivery

Same thing happened to me in the same week as you. I bought mine in July 2006 so it is just 6 months over the 1 year. it is still within the 5year but they said this part is not covered within that warranty. They said I would have to pay for a technician visit and the part. I already know that it is the controller board which I don't understand why that is not covered. that is the brain to the fridgerator. I know it isn't the the two parts that aren't responding (ice crank coil and magnet lever) cause I took those out and tested them and they work fine. Murphys law at work here.

Posted on Jan 12, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 833 Answers
Re: GSH25JSRF SS Issue with water/ice delivery

Are you actually getting water into the fridge? Has the line frosted? You may have to defrost and make sure your freezer is not set lower than 5 degrees F.

Posted on Dec 21, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Why is my GE Profile Refrigerator ice maker no longer dispensing ice?

Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement. Appliance Repair Help Troubleshooting and Appliance Parts

Aug 18, 2014 | GE Refrigerators

1 Answer

Model GSH25JSRF SS The fan in freezer clicking and working intermittley, the augor in the ice machine and the water dispensor are only working part of the time. You can hear a clicking sound as the fan...

On this particular model the fan and all operations are controlled by the main board on the back of your Refrigerator. This is part number wr55x10942. Less than $200.00 and not hard to change out.

Jan 31, 2010 | Refrigerators

1 Answer

GE Model GSH25JSRF SS is clicking non stop, the click comes from a small panel on the back right of the fridge. Started out that the water and ice dispenser didn't dispense. Then the clicking just came...

Is it still cooling? I had an issue where there was a clicking noise from the back panel and the fridge did not cool. Pulling off the panel the noise seemed to from a box on the circuit board. Turns out there was a problem with the controler board and after some research I found that the board was covered under a recall. GE ended up sending a guy out to replace the board at no charge. Pretty cool being that if was after the warranty had expired; but I guess it makes sence since there was a recall. Good luck.

Dec 10, 2009 | GE GSH25JFR Side by Side Refrigerator

1 Answer

RE: GE model #gsh25jsrf ss. The water does not dispense from door. Can I fix this? Thank you.

At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .

Oct 31, 2009 | GE GSH25JFR Side by Side Refrigerator

1 Answer

Water just keeps pouring out of the top of the ice despenser

I would say your water valve in the freezer is locked in the open postion or has broken.

Jun 07, 2009 | GE GSH22SGRSS Side by Side Refrigerator

3 Answers

Ge side by side water will not come out of door dispense

The water switch went bad or the water valve. Switch the two wires on the water valve on the back of the ref. Press water switch on door if water fills ice maker valve is bad,if not,door switch is bad.

Jan 21, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice maker not getting water after changing filter

Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
 Is the ice dispenser stalling while dispensing “crushed”
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

1 Answer

Ice & water control buttons

sound like a bad(shorted) dispenser user interface INTERFACE DISP ASM WR55X10415

Apr 03, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer


are you sure it is not a GSS or a PSS model i have the manual on that post your email and i will send it to you

Mar 10, 2008 | GE GSH25JSTSS Stainless Steel Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

1,392 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4625 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides