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Outlook keeps crashing and won't send/receive

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  • Christa Harold
    Christa Harold May 11, 2010

    More Details are needed. Crashing when you open, when you send, when you receive? What version of Outlook are you using? Have you tried a detect and repair?

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  • 25 Answers

Check your setting for send and receive. I mean Pop and smtp port.

Posted on Nov 17, 2009

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Gather all of the email settings for your email account. These will be located on your email provider's website in an FAQ or support section. If in doubt contact your email provider to provide all of the settings. Look for any of the following terms: POP, SMTP, IMAP, SSL, SPA, server, and port number. Make a note of all of these. Determine when the problem exists. Check if the problem occurs when sending an email, receiving an email, or both. If the password error only happens with either sending or receiving, this narrows down the source of the problem. Click "Start," type "Outlook" and press "Enter" to open Microsoft Outlook. Click "File > Info > Account Settings." Select your email account and click "Change." Click the "Incoming mail server" field, if your error was when receiving email but not sending. Enter the full "incoming mail server" address as provided by your email provider. If your email is "IMAP" then change the "Account Type" to display "IMAP." Click "More Settings > Advanced." Make sure that the incoming server "Port" number is the same as your email provider stipulates. If your provider requires SSL, then click "This server requires an encrypted connection (SSL)." Click "OK." Click the "Outgoing mail server" field, if your error was when sending email. Enter the full outgoing server address. Click "More Settings > Advanced." Make sure the "Outgoing server" port is correctly set. If your email provider requires encryption, then select the correct type from the drop-down menu. Click "OK." Click the "password" field and make sure you have entered the correct password. If your mail provider requires "SPA," then click the "Require logon using Secure Password Authentication (SPA)" to enable it. Click "Next" and then "Finish." Your password should now work. Hope it helps.

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If you are in real hurry then lets think about Outlook later. Open your web browser (internet explorer/mozilla firefox etc.) and send your mail from there.

Later you can uninstall MS office completely and re-install it. It will work fine.

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This is kind of ugly, but should work. Make note of all the feeds you have that you want to keep.

In the Navigation Pane, open the RSS Feeds folder and delete a feed. Then press F9 to Send/Receive and see if you get the error. If not, add back in the feed if you want to keep it, and delete the next feed in the folder.

Repeat until you find which feed is bad.

Good luck to you!

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Open Outlook.

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Close outlook and search for *.SRS files once you find the files delete it open Outlook

srs files are for sending and recieving mails in Outlook

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Hi this is a test message and we will fix the issue
Regards
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