Question about HP PSC 1315 All-In-One InkJet Printer

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Print head slams side to side against little black movable posts.

Tares and crumples paper as its feed. The little black posts(on the left) are taring the paper as well. Doesn't print.

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Sounds like your printer needs to be serviced. Would seem to me like the rollers are dirty and needs cleaning. There's also a possibility of dust and paper bits being in other areas of the paper path blocking it.

Posted on Oct 01, 2009

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1 Answer

Second copy is crumpled


You need to isolated a problem.Verify the vertical conveyance feed and clean the feed rollers,verify the fusing unit and a duplex unit,and verify the exit unit.Stop the copy process before the paper enter in the fusing unit,and verify if the paper is crumpled or not.If is crumpled verify the paper tray rollers(casette feed rollers,vertical transport rollers).If not crumpled stop the proces after a half copy is out on the fusing unit.If crumpled change or clean the upper and lower fuser roller and the lower roller cleaning roller(aluminium roller)in the fusing unit.

Dec 14, 2013 | Ricoh Aficio 2015 Black Toner Cartridge...

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Document comes out crumpled


Paper is not feeding through your printer properly.

First thing you should do is to remove the paper from your paper tray. After removing, place the paper back in the tray, making sure it sits evenly within the tray. There should be no part of that is higher than any other.

Next, carefully close the paper tray, making sure that no part of the paper catches when closing. Do this by feel. If you feel any resistance when sliding the tray shut, pull the tray open and try again.

If this does not solve the problem, open the printer doors and take a look inside the printer. There might be something small impeding the paper's smooth movement through your printer.

Finally, take a few seconds to clean the paper pulls (the little rubber wheels you see inside your printer). If these are dirty, the paper will not be pulled through the printer in an even way. It could pull off track causing one of the sides of the paper to rub against the printer. This is what causes the crumpling. To clean the paper pulls, just use a damp cloth and gently wipe them. Good luck!

Mar 25, 2010 | HP LaserJet 4050 Printer

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Each time I print on plain paper the paper feeds into the machine and when it hits pinch rollers after the print head, the top right hand corner is turned over. Two pages later and the third page is so...


Follow these steps to reload paper:

  1. Flip the feeder guard forward.


  2. Remove the paper and make sure it's not curled or wrinkled.


  3. Fan the stack of paper to make sure the sheets are separated.


  4. Reload the paper against the right edge of the sheet feeder andslide the left edge guide against the other side, but not too tightly.


  5. Don't load paper above the arrow mark on the left edge guide.


  6. Make sure the printable side of the paper is facing up.


  7. Flip the feeder guard back.


  8. Once you have completed the steps above, press the cp_button_6.gif Start button.
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Mar 07, 2009 | Office Equipment & Supplies

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Error messages and print problem


There are a couple of things that can cause this fault.

The most common cause is a paper jam has occurred, and the user hasn't gotten all of the paper out.
Lift the lid, use a light to look into the left side of the head travel area. Make sure there is no crumpled paper. If not, carefully move the head all the way to the left and try to look at the right end of the head travel. Look for crumpled paper again.

If you cannot find any paper, the encoder strip may have become dislodged. You will have to take the machine apart. Open the lid, remove the wid=re civers with a small flat screwdriver. Remove the prop rod (blue piece holding the lid open). Unplug all the cables and unscrew the ground wire. Move the scanner off toward the rear.. Remove the rear cover. Unscrew all screws in the top cover assy. Hinge the control panel outward and remove carefully. inplug any attached cables. Use your scrrewdriver to unlatch the two tabs at the front and pull the upper case assy up and off. Look at the print head. There should be a plastic strip going from left to right that is seated in a sensor on top of the head. Make sure it is seated correctly. Remove any crumpled paper. Reassemble and test.

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Paper is feeding unevenly on black & white prints


If the paper is lodged too far into the printer and can't be removed:
  1. Press the power button to turn the printer off.
  2. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer.
  3. Close the front cover.
  4. Press the power button to turn the printer back on.
  5. Resend your document to print.
Ensure that:
  • The paper is a recommended paper for inkjet printers.
  • You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
  • The printer is on a flat, level surface.
  • The left paper guide is against the side of the paper.
  • You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
  • The left paper guide does not cause the paper to bend in the sheet feeder.
  • Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
  • Envelopes or the appropriate specialty papers are selected in the printer driver.
  • You are using a paper or envelope size supported by your printer.
Important: Your application may not be designed to print envelopes. For help, consult the documentation that accompanied your application.

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  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button.
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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Firstly make sure that in the cassette the paper tray guides are fully against the paper as if they are not the paper will wiggle through the machine and cause your fault. If this doesn't work then check the paper path as there maybe a small piece of paper causing it to shift and turn causing the crumple. Also check the fuser and the little plastic stripper fins as they may have dried toner on them causing the fault.

Hope this helps you
Thanks J

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Check for any pieces of torn paper in the path, especially on the left side. You can also reach into the slot that the paper feeds into and feel each of the rollers behind the plastic cover; they all should turn freely, pay special attention to the wheel to the left.

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