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Lens error, restart the camera. How to retart. The zoom lens projected is not getting back again When the camera was on, the zoom lens cameout and got struct and not going inside. we get a instruction as ''lens error, re start the camera'' W e dont know how to restart and tried but failed. we need solution. We are unable to use the camera.

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  • Cameras Master
  • 4,738 Answers

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.

Posted on Oct 02, 2009

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Posted on Jan 02, 2017

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1 Answer

Lens error. Restart camera


Lens unit is faulty is not zooming or working properly that why you getting lens error.
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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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The lens of my digital camera has a problem zooming in and out correctly and some times loses focus.Also the camera turns off with the lens in a zoomed out position. how can i fix this problem.


Hi

It sounds like your lens is defective and needs to be cleaned, repaired or replaced if you are seeing an error message that reads "E:18", "E:61" or "Lens error, restart camera" or something similar. Turning the camera off and back on again will not fix the problem unfortunately.

There are online places that will do it for a decent price and there are others that overcharge by way too much.

I know this because I own one that charges a reasonable price to do the repair! (Google 'darntoothysam')

Just let us know if we can help! Good luck from

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Dear Grammie,

You have either experienced a lens error or your zoom dial is broken (both usually caused by some sort of impact damage, but which can be spontaneously occuring).

Look for an error message on your camera's LCD screen such as "E18," or "lens error restart camera." If you do not see a lens error but simply cannot retract your zom lens (go into wide angle mode) via the zoom lever then it simply maybe a broken command dial. Either way, however, you will need to have the camera serviced in all likelihood. Call tech support at 1-800-828-4040 M-F from 8 am to 12 midnight EST and Saturdays until 8 pm EST. Hope this helps.

Sincerely,
HeavyDLB

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Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

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I have no solution...just th same complaint. Just started happening within the last 6 weeks to my camera.

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