Question about HP Business Inkjet 1100dtn Printer

1 Answer


Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

I'm assuming the printer isn't out of black ink. then go through the head cleaning procedure. see if the black shows up. you may have to do this a couple of times. If the black still doesn't show up, and the black cartridge is new, see about replacing the print head (if you can) otherwise, you may have to replace the printer. Sorry to be the bairer of bad news.

Posted on Oct 01, 2009


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: printer problem

maybe you should try to replace the inkt cartridge. even though its not empty, it might have dryed out.

Posted on Apr 13, 2008

  • 382 Answers

SOURCE: my HP photosmart 309A spontaneously

have you already replaced the ink of your black?..

Posted on Sep 10, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Bizhub c200 printing with streaks of red and blue lines what to do

If that lines are consistent with the red and blue and it does not appear during black and white print that means the cleaning blade in the affected color units need to be replaced

May 16, 2014 | Konica Minolta bizhub 250 All-In-One Laser...

2 Answers

My printer is printing blank pages

I used to have one of these printers.

1. Check the ink levels.
2. Try printing on DVD.

The C309 has a black photo cartridge.

Text prints from the regular black cartridge and pictures print from the photo black cartridge.

THe best way to tell if by checking first the ink levels and replace cartridge if necessary.

One thing you can do to check if the printer is printing is by adjusting on the Printer Setttings and printing on one color.

To do this you need to choose the color from a circular palette .

Another way is to use Word or any other processor and change the font color to blue and print it.

Hope it helps.

Feb 05, 2011 | HP Photosmart Premium C309A All-In-One...

2 Answers

My printer is only printing pictures in blue

The color printer might not print in color due to dirt and other unwanted particles present in the printer. Due to this unwanted particles, the ink used for printing and other materials might become blocked inside the printer device and this might lead to some printing issues. In order to resolve this issue, regular cleaning of the printer is necessary.

Dec 29, 2010 | Office Equipment & Supplies

1 Answer

Canon PIXMA 830 will not print from big black ink cartridge. This is normal printing on regular paper. I took out the printhead and soaked it in rubbing alcohol and also used a Qtip to clean the whole...
The above is for a Pixma MP830, I'm guessing that this is what you meant by the 830 model.

Issue: Black ink does not print
Solution: The Print Head may need replacing - MP830

Replacing the print head The print head may need replacing if, after all print head and ink tank troubleshooting has been performed:
  • The nozzle test appears broken or to have horizontal white streaks.
  • One or more of the colors is missing from the Nozzle Test.
  • The colors are incorrect on the Nozzle Test.
  • A print head error is indicated on the unit.
  • The printer powers off when the print head is installed.

If your printer is still under warranty:
You may resolve the issue by taking your printer to an Authorized Service Facility ( Find a Service Location) , or,
For toll-free technical support, please call 1 (800) 828-4040 begin_of_the_skype_highlighting 1 (800) 828-4040 end_of_the_skype_highlighting during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m.. EST, excluding holidays).

If your printer is no longer under warranty:
For technical support, please call 1 (800) 828-4040 begin_of_the_skype_highlighting 1 (800) 828-4040 end_of_the_skype_highlighting during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays). Pay for support is required on all units outside their original warranty, unless covered by a Canon Extended Service Plan. If it is determined that the problem you are experiencing is due to a failure of the printer's hardware, the pay for support charge will be canceled. If your out of warranty printer is determined to have a hardware problem, you have the option to purchase, at discounted pricing and free next business day shipping , a new or refurbished product from our current product line, which includes units with Canon?s new ChromaLife inks, PIXMA Technology, and a limited manufacturer?s warranty.
  • You may purchase a print head* through an Authorized Service Facility ( Find a Service Location) , or by calling 1-800-828-4040 begin_of_the_skype_highlighting 1-800-828-4040 end_of_the_skype_highlighting between 8:00 a.m. and 12:00 a.m. midnight, EST, Monday through Sunday. When calling, speak the phrase "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance. Be sure to have your model number (MP830) or part number (QY6-0061-010) ready for the sales person.

    * Please be aware that a print head may not correct the issue and the part is not returnable.

Aug 01, 2010 | Office Equipment & Supplies

1 Answer

Black marks and words on paper

Toner Black marks can only come from two places.

The toner cartridge or the fuser.
The best course of action would be to remove the fuser with the power off and line up a sheet with the problem with the fuser to see if possible to line up the mark and see if the fuser has a like defect in that position. I use inches but it is possible 79-80mm would be the edge of an envelope if you print them and I have seen instances where some envelopes over time cause a line on the fuser which then shows up on regular paper.

Hope this helps.

One more Method to sort out.

1. If a duplexer is installed, remove it. If a duplexer is not installed, remove the tray 2 dust cover from the rear of the printer by pulling from the bottom.

2 Remove the rear cover/rear output bin.

3. Rotate the two blue levers on the fuser assembly up to the unlocked position.

4 Pull the fuser assembly straight out of the printer.end chek de fuser.
5. When reinstalling the fuser assembly, be sure the blue levers are initially in the unlocked position.
6 Make sure the fuser assembly is seated fully before rotating the blue levers down into the locked

Hope both informations will solve your problem.

Please have a regular maintenance agreement with local vendors for your printer to get serviced every month.

Best of Luck.

Jul 21, 2009 | HP LaserJet 4100 Printer

1 Answer

Hp psc 750 won't print in black

ok, need a bit more info but when you select to print document, in the print options screen that comes up make sure your printer is selected in the top left hand corner, select preferences, then select color, click on advanced color settings and make sure all the colors are set to zero on the left hand side, to adjust the figures to zero use the sliders in the center, then select ok, tick the box besides print in greyscale and select ok, this should print your document in black ok, hope this helps, get back to me if still having trouble, cheers, Brett.

Jun 19, 2009 | HP PSC 750 All-In-One InkJet Printer

3 Answers

Canon Pixma ip1000 does not print Grayscale and other colours

Hi , try to nozzle check if lucking of colors appear need head cleaning twice it depend how color are present during test print.

Feb 03, 2008 | Canon PIXMA iP4000 InkJet Photo Printer

4 Answers

No black ink print. Prints in light blue

Cartriges have a shelf life. It's printing in blue either because it has dried up or is out. Different cartriges have different timelines but if you haven't been using the printer often, it could have dried up or is simply out of ink. I would suggest first to try cleaning the head of the cartrige where the ink comes out with alcohol and a Q-tip and then if that doesn't work, buying a new black cartrige.

Nov 06, 2007 | Office Equipment & Supplies

Not finding what you are looking for?
HP Business Inkjet 1100dtn Printer Logo

Related Topics:

223 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides