Question about Maytag MSD2756G Side by Side Refrigerator

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The ice maker works but I get no water in the door

The ice maker works but I get no water from the door dispenser.

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Your water tank could be frozen turn down the refer temp
and hit the tank on the back wall with a hair drier

Posted on Oct 03, 2009

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Water dispenser does not work, ice maker does work. This is a used Whirlpool side by side. I hooked up the water yesterday and the water dispenser worked. Overnight, something went awry and I do not get...


Icemaker is in line with the water and runs from the icemaker threw the door and up to the water valve. So that is why the ice maker is working and the water is not working, most likely the water has frozen inside, And this can be caused by many different reasons, if it has been humid or the door was left open then shut it would cause the moisture in the air to be drawn to the warm water and flash frosted the pipe, try to see if you can defrost the line with a hair dryer. If that does not work post here and I will tell you the next step to try.

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Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.

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Ice maker and now water dispenser does not work


Do you get water to the connector at the bottom of the freezer door ? if you do then the water pipe in the door is probably frozen - read new door ! if not then check thw electrical connector at the bottom of the freezer door as they have a habit of corroding.

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check to make sure there is water or ice in your ice maker tray. If none then problem is usually a water supply issue to the ice maker. Behind the frig are the water supply inlet valves. One is for the water dispenser in the door. THe other is for the ice maker. However when one goes bad they both are replaced as one unit. Also Check position of fingers in ice maker. If not in a vertical position then try to reset the ice maker unit and worse comes to worse, replace it with a new one.

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Sounds like a water valve problem to me. Force the ice maker to cycle. (turn it off and let it get cold for at least an hour then turn it back on). Test for voltage on the ice maker side of the valve. The valve is usually in the back near the floor. Just follow the water line. Another solution. switch the wires on the water valve. then try the water dispenser and see if it makes the ice maker fill up. See if when the ice maker cycles water comes out the door. If the ice maker causes water in the door , replace the valve, If door switch causes ice maker to fill up replace ice maker again.

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check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not

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You could have a layer of solid ice at the bottom of your icetray. Remove icetray. Remove any ice in bottom. Reinstall. Be careful there is a connection on the rear of the icetray, you may have to turn it to get it to mesh correctly. Fill with ice and it should work fine. Good Luck.

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