Question about HP Photosmart C3180 All-In-One InkJet Printer
Does the line appear while copying or printing ?
To isolate the issue try to print a self test page :
1. Press and hold the Cancel button and then press the Start Copy Color button.
2. Release both buttons. The self-test page prints.
If you see lines on the test page then the issue is with the cartridge or cartridge contacts. Clean the cartridge and cartridge contacts inside the printer.
rRemove both the cartridges. Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts.
The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth. Gently wipe the contacts, from the top to the bottom.
Reinsert the cartridge and print. If the issue issue persists replace cartridge(s).
If you do not see lines on the test page. Place the same test page on the scanner glass and make a color copy. If the lines are on the copied Image the issue is with the scanner glass.
clean the scanner glass :
Clean the glass and scanner backing
Posted on Dec 23, 2007
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