Question about Sagem PVR 6280 Freeview DTV Receiver / 40-Hours Video Recorder

3 Answers

Lost Channels retuning Sagem

Just retuned (as advertised we should) Sagem Digi box & HDD. Lost all ITV & CH4 programs & cant retune them in. Everything perfect before, reset to factory default & then auto tuned but no ITV etc. Seems to be a common problem but does anyone have an answer?

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The Sagem PVR 6280 is specifically listed as a model which will have problems with the retune.

See the address below for a chart of affected models, but the official advice is that you must contact Sagem directly on 0845 0900 316 for either an over the air update or an update DVD depending upon the manufacturer.

http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

Sorry I can't provide you with a definite solution but I hope that I've at least reassured you that it's not something which you have or haven't done!

Please return the favour by rating my answer.

Posted on Oct 01, 2009

  • Obertelli
    Obertelli Oct 03, 2009

    The Sagem PVR 6280 is specifically listed as a model which will have problems with the retune.

    See
    the address below for a chart of affected models, but the official
    advice is that you must contact Sagem directly on 0845 0900 316 for
    either an over the air update or an update DVD depending upon the
    manufacturer.

    http://news.bbc.co.uk/1/shared/bsp/hi/pd...

    Sorry
    I can't provide you with a definite solution but I hope that I've at
    least reassured you that it's not something which you have or haven't
    done!

    Please return the favour by rating my answer.


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Apparently you can get your software updated by sending your Sagem PVR 62** to their offices in Chertsey, Surrey. I am about to do that. This is as a result of getting an answer from Sagem as follows:-

"Following the impact of the national retune on Wednesday 31/09/2009, Sagem have decided to offer an additional software update for their old PVR62xx range in the UK. However, since Sagem have to cover the costs for the implementation of an
unscheduled update, customers will be charged £23 for their update which will be performed in our head office in Chertsey / Surrey. Please complete this form and return it to _service.uk@sagemcom.com"

I understand that the £23 includes the cost of the courier. Hope this helps.

Mike

Posted on Dec 11, 2009

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I would be surprised if the Sagem helpdesk can "broadcast an over the air update" of the software to individual caller. And since the PVR 72xx and 62xx is quite an old model I think it is likely to get another software update at all... Sorry guys, bad news...

Posted on Oct 12, 2009

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The Sagem PVR 6280 is specifically listed as a model which will have problems with the retune.

Seethe address below for a chart of affected models, but the officialadvice is that you must contact Sagem directly on 0845 0900 316 foreither an over the air update or an update DVD depending upon themanufacturer.

http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

SorryI can't provide you with a definite solution but I hope that I've atleast reassured you that it's not something which you have or haven'tdone!

Please return the favour by rating my answer.

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http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

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Please return the favour by rating my answer.

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