Question about HP LaserJet 3055 All-In-One Printer

7 Answers

Hp 3055 laserjet scanner problem

When powered on printer 3055 it gives error on control panel that
"Scanner error 6 Trun off and then on "
after several restart printer gives the same error
what will be the problem

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  • 18 more comments 
  • dukimen Jan 04, 2008

    i noticed the sam problem with HP3055... "scanner error 6" when power on. no improvments after several power off/on sessions. thanks for help!
    regards
    dusan

  • sundar kumar Jan 08, 2008

    52 scanner error

  • saisena Feb 04, 2008

    When powered on printer 3055 it gives error on control panel that
    "Scanner error 6 Trun off and then on "
    after several restart printer gives the same error
    what will be the problem

  • Anonymous Feb 23, 2008

    scanner error 6 for laserjet 3055.

    Turn off then on

  • Anonymous Mar 03, 2008

    scaner error 6 turn off turn on

  • Anonymous Mar 24, 2008

    Switched OFF and ON

    Still same problem

  • Anonymous Apr 05, 2008

    When powered on printer 3055 it gives error on control panel that
    "Scanner error 6 Trun off and then on "
    after several restart printer gives the same error
    what will be the problem

  • Anonymous Apr 22, 2008

    same problem

  • Anonymous Apr 22, 2008

    Scanner error 6 Trun off and then on

  • Anonymous May 16, 2008

    I have hp 3055 all in one printer and is conected in to network but it has "scanner error 6 turn off then on error" in hp 3055 all in one.so what solution for it.any experd here?

  • mohanpakhare Jun 04, 2008

    WE HAVE SAME PROBLEM AND HP SERVICE CENTER TELLING US TO REPLACE FORMATTER BOARD FOR THIS WHICH COST IS NEARLY EQUAL TO PRINTER

  • Anonymous Jun 13, 2008

    Scanner error

  • Anonymous Jun 15, 2008

    HP 3055 ERRO SCANER N6

  • Anonymous Jun 25, 2008

    "SCANER ERROR 6"

  • gilmar806 Jul 09, 2008

    Quando alimentado a impressora 3055 que dá erro ao painel de controle que "erro Scanner 6 desligar e ligar"

  • apagarwal2k Sep 10, 2008

    When powered on printer 3055 it gives error on control panel that
    "Scanner error 6 Trun off and then on "
    after several restart printer gives the same error
    what will be the problem

  • eaglerockwin Oct 21, 2008

    Scanner Error 6 says turn on then turn off, and you get the same message when you do that.

  • rishabhj Oct 25, 2008

    Its a hell problem...


    I tried it 2 fix many a times via the developers menu of the printer as told by the customer care executives but tht 2 didnt solve the problem....I neva knew such can also happen with printers making us poorer by 20k.

  • Anonymous Feb 23, 2009

    error scn2 on cantrol penal lj3055

  • wuyts gregory
    wuyts gregory Jun 26, 2012

    if u get scan error, start with removing controlpannel ( one screw ) then remove screws of glasspanel, lift the scanner-arn and gently turn over. u'll see two scrolling wheels. one wheel connected to motor and one that is not. loosen the screw of the guidance wheel and swich (while turned over) power on.if one wheel starts to spin it's ok. then switch off and replace scanner-arm, restart and it should be solved. replace all parts and enjoy

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7 Answers

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When powered on printer 3055 it gives error on control panel that
"Scanner error 6 Trun off and then on "
after several restart printer gives the same error
what will be the problem

Posted on Sep 04, 2009

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  • Level 1:

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That scanner was not the greatest.
remove the glass and clean the bulb and mirrors.
This helped my problem.

frank

Posted on Jan 15, 2008

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Re-install the scanner driver.......... you can download it from HP Website if you lost the installation CD

Posted on Aug 06, 2009

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Replace Faulty Scanner Assy.
Part No. Q6502-60116

Posted on Apr 14, 2008

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I have remove the glass and clean the bulb and mirrors.
and solve my problem.

Ganesh Dixit.
Hotel Ideal Tower-Varanasi.
9415685288-9956290913
0542-2503391-94

Posted on Mar 16, 2010



in my network printer always i'm getting this msg "scanner error 6 turn off
then turn on"
when i make turn off and turn on again same msg comming

how can i solve this problem...

Posted on Apr 05, 2008

Whenever u installed the printer or scanner u have to swtch off the devices and after pop it for on the device then u have switch on.........then it will asked for drivers for

Posted on Mar 04, 2008

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Related Questions:

1 Answer

HP LJ 3055 Does not wordk. I get the message: scan error 6 switch out/on Actually switching out/on brings no solution


the drivers for the scanner might have been corrupted
you might have to uninstall the scanner restart your computer then reinstall your scanner
if your printer/scanner came with an installation disc the drivers could be on it
you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers
click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow ? ! Question/exclamation mark or a red X this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also have option to troubleshoot hope this helps

Sep 28, 2011 | Office Equipment & Supplies

1 Answer

Showing scanner error 6


This is an Issue with scanner

To restore the factory-set defaults
On the all-in-one control panel, press Menu.
Use the < or the > button to select Service, and then press .
Use the < or the > button to select Restore defaults, and then press .
The all-in-one automatically restarts.

Note: This procedure clears fax numbers and names that are associated with one-touch keys and speed-dial codes, and deletes any pages that are stored in the memory. The procedure then automatically restarts the all-in-one

You can also trun off the printer, and clean the scanner bed.

If still wont work, call HP (1-800-474-6836) or take it the HP service center.

Regards,
Shrey

May 31, 2011 | HP LaserJet M1005 Printer

1 Answer

Says "scanner error 6 turn


If power cycling the printer didn't get rid of the "scanner error 6", you are going to have to get the AIO scanning assembly replaced. That is the top of the printer, the flat bed scanning assembly.

Apr 16, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

Scanner on HP Laserjet 3055 won't run - message on screen reads "Scanner error 6, turn off then on". I have tried that several times without any new result. Any ideas?


Suggest you to perform a restore factory default settings on the printer.


To restore the factory-set defaults

On the all-in-one control panel, press Menu.

Use the < or the > button to select Service, and then press .

Use the < or the > button to select Restore defaults, and then press .

The all-in-one automatically restarts.

CAUTION: This procedure clears fax numbers and names that are associated with one-touch keys and speed-dial codes, and deletes any pages that are stored in the memory. The procedure then automatically restarts the all-in-one.

Jan 31, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

Please give explanation & soulation hp laser jet 3055 scanner error 6 \r\nWhy this problem are create in our printer


Scanner error #6 = DocOriginFind
Per the service manual here are the steps:

1 - Power Cycle the Machine (I'm sure you've done this already)
2 - Replace the Scanner Assembly (After replacing this if the message still appears then.. )
3 - Replace the Formatter and Line Interface Unit (LIU)

Oct 20, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

HP All-in-One 3055 "Scanning Error 6" What can we do?


Hi Cherylanne, Give this a try: Scanner Error 6 Turn off then on

1. Clean Glass Scanner Bed.

  • If the glass scanner bed is too dirty or smeared with fingerprints and such, you may get this error. It will not clear itself simply by turning off and on the printer such as the message suggests. Even a build up of dust can cause this. It is triggering a reaction caused by a sensor in the scanner. If you clean it good and then power cycle it, the problem should go away. THIS PROCEDURE FIXED THE PROBLEM FOR THE AUTHOR.

2. Try the NVRAM INITZ reset procedure. REF

  • switch off the printer, then remove all cables connecting to the printer but just the power cable.
  • then press and hold the *(start/symoble) and 5 button togather and turn on the printer.
  • continue holding the button till you see "perment storage init" displayed and releas the button.
  • then at a given point of time the printer will ask you to change laguage,time,date etc.

3. Remove paper scrap or dust obstructing scanner or sensor. REF

4. Clean sensor / remove the glass and clean the bulb and mirrors. REF

  • turn off power
  • remove ADF and inspect blew out any dust
  • unclipped control panel cover and removed top platen cover 4 torx screws
  • inspected and dusted (blew out) the scanner
  • put platen cover back again and placed 5 sheets new paper over right side (where scanner is) and turned on came up happy
  • turned off reinstalled ADF (cleaned the white surface first) turned on again

5. Scanner Bulb is not getting to the alignment area.


Information found @

http://wiki.robotz.com/index.php/HP_LaserJet_3055


Regards


Mike

Oct 12, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Laser jet 3055 scanner error 6


Generally, Error 6 is a failure of one of the PCA boards and the unit requires service.

Apr 20, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Hp laserjet 3055 scanner error 6


Hi sumittaneja0:
Try these steps.

52 Scanner Error The all-in-one has experienced an internal
hardware error.
1. Turn off the power by using the power
switch, and then wait at least 30
seconds.
2. If a surge protector is being used,
remove it. Plug the all-in-one directly
into the wall socket.
3. Check the FFC connection between the
formatter and the scanner.
NOTE Do not bend or fold the
FFCs during the removal or
reinstallation process.
4. Try connecting the product to a different
power source or surge protector.
5. Turn on the power and wait for the all-inone
to initialize.
6. If the error persists, replace the laser scanner assembly

Hope this helps

Jul 10, 2009 | HP LaserJet 3055 All-In-One Printer

2 Answers

Printer Hp Laserjet 3055 giving error message 5


If you scanner error 5 or printer hangs at scanner bulb warming up than the issue is with Scanning Assembly inside the printer and it is hardware issue.

Apr 12, 2009 | HP LaserJet 3055 All-In-One Printer

8 Answers

HP Laserjet 3055 with "scanner error 6 - turn off and on" error


hp laserjet 3055 by scanner error 6
Solution: I found a very small piece of paper between the glass and the scanner housing. The lamp's seen that and sent the error message. Nobody find that little stucked paper and the "IT expert" sad: need to buy a new machine because he can't repair it. So, sometimes the solution is very easy just need some attention. :)

Apr 27, 2008 | HP LaserJet 3055 All-In-One Printer

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