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Re: my laptop has topped playingdvd and cd roms what
Most likely case if is toast. drives don't last long, they aren't built for constant burning everyday use. they are built for people who would use them every so often. you can update the driver. just go to the manufacturer's website of your computer and type the model number in and find the driver.
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You can download theDVD/CD and device drivers from the Compaq/HP WEBsupport/download page. Make sure you select your model laptop and the Windowsdrivers you require and install them. Click on this link to download thedrivers: - www.compaq.com/country/cpq_support.html
No matter what type of laptop you own or how you use it, the CD-ROM or DVD drive is an important part of the unit. With the CD or DVD drive in place, you can play your favorite music or watch your favorite movies, so when that CD or DVD player stops working it is important to get it back in service as soon as possible.
1.Locate the bypass hole on the CD-ROM drive. There is a very small hole, generally located underneath the eject button, on every CD-ROM drive. Unbend a paper clip and insert it into the hole until the CD tray pops out. 2.Remove any CD that is in the tray and replace it with a CD laser lens cleaner. These laser lens cleaners are available at computer shops and electronics retailers. 3.Run the laser lens cleaning program, then try to play a CD again. If that CD fails to play, replace it with another CD and try again. 4.Shut the computer down and remove the AC power cord if cleaning the laser lens does not resolve the issue. Turn the laptop upside down and slide the battery release lever to the unlocked position. 5.Remove the battery and set it aside. Then locate the screws that hold the CD-ROM drive in place and remove those screws. Slide the CD-ROM drive out of the bay, then slide it back into the bay until it snaps securely into place. Replace the screws that hold the drive in place, turn the laptop back on and try to read the CD again. 6.Log on to your computer and right click on the "My Computer" icon. Select "Properties" from the menu and click on the "Hardware" tab. Click the "Device Manager" button and expand the CD-ROM section. Right click on the CD-ROM and choose "Update Driver" from the menu to download and install the latest device driver from the CD-ROM manufacturer.
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long have you been using this CD ROM? I suspect the laser (lens) of the
CD ROM. I think the laser (lens) is weak that's why it cannot read
data/files on DVD.
To confirm if actually its a laser problem,
insert an Audio CD into the CD ROM and see if will play. If it plays,
then obviously, your laser (lens) is weak. But if it doesn't play Audio
CD, then it might still be the laser (lens) or a mechanism problem.
a lens cleaner, use it to clean the lens. If that doesn't solve the
problem, get a screw driver, open the CD ROM cover so that you can gain
access to the lens, use a cotton board to clean the surface of the lens.
This should clean dust or dirt that might be on the lens.
If non of the above solves the problem, then know that you need to replace the laser to a brand new CD ROM.
You must determine if the problem is the media you are using (CD, DVD) or the drive itself. (CD/DVD Rom)
First see if the driver is installed for the CD/DVD ROM by Right clicking My Computer and choosing Properties, Hardware, Device Manager. Clikc the plus sign next to DVD/CD Rom Drives to see if there is a yellow exclamation point, or question mark. This means you need to install the correct driver. If there are no yellow exclamation marks or question marks your driver is installed properly.
Next try playing difffernt CD's to see if any of them work. Confirm they are good CD's by playing them on another device, then try them on your Compaq. If the Cd's play on another device you may possibly be experiencing read errors on the CD/DVD Rom drive. Try using a CD Laser Cleaner that will clean the laser head of the CD /DVD Rom. it looks like a CD with small brushes on the music side. This may solve a read error problem. if that does not solve your problem you may need to replace the CD/DVD Rom drive.
Will first of all is it a dvd rom/ cd rom drive or just a dvd rom, because you cant use cds in dvd drives! Second of all, make sure your driver is fully updated, it might be missing something that it needs that will fix the problem after you update it!