Question about Voyetra Turtle Beach Turtle Beach Ear Force X1 Headphones

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Turtle Beaches X1 make annoying sound only people I talk to can hear. I can't hear it, I use a wireless controller, not the charge & play controller. Even when I put my mic to mute they can still hear it? I think I need to buy a new X1 Xbox Live Talkback Cable "Puck"?

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That is what is happening to me and alot of people are starting to mute me and remove me of their friends list and i dont no how to stop it!

Posted on Jan 07, 2010

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I have the turtle beaches x1 i cant not here peo...


Make sure your mic is in the "on" position, and not muted.

I have encoutered this problem many times, LOL.

May 20, 2010 | Video Game Consoles & Games

1 Answer

Turtle Beach x1's make an annoying beeping noise


If you're using the Play n Charge kit, then you might be hearing some buzz/whine through the USB power. Use the X1 without the Play n Charge. Does that help?
If you unplug the chat-controller cable from the X1 volume control box, can you now hear shots and explosions without the annoying beeping/buzzing noise? If so, then you may have a bad chat-controller cable, and you should have it replaced.

Mar 05, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

I have the x1 turtle beaches plugged in but i cant hear anything. There just isnt any sound coming out except for a little buzzing.


Try the X1 on your PC or laptop to check if it's working OK. if you can hear fine on the PC, then there's nothing wrong with the headset and you should check the XBOX connections or RCA splitter cable.

Feb 17, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Turtle beaches randomly stop working READ and HELP


This sounds like a broken talkback cable (puck). You can buy a replacement on the Turtle Beach site or contact their support about getting a replacement.

Sep 30, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Turtle beaches make a crakle sound


If you unplug the chat-controller cable from both the headset and the controller, then play the game soundtrack through the headphones, do you still hear the high pitched noises, or do they go away?
If they go away, then a replacement chat-controller should fix the problem.
If the noises do not go away, then your best bet would be to tell Turtle Beach tech support about this --- support@turtlebeach.com.

Sep 13, 2009 | Microsoft Turtle Beach X4 Dolby Digital...

1 Answer

Can't hear people talk!!


You probably need a new talkback cable, You can purchase one on turtle beach's site or contact their support about sending one out to you.

Aug 12, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Buzzing noise when I talk


Do you have the Play n Charge Kit connected? It seems if you use that with the X1 at the same time, some kind of hum noise is transmitted through the USB bus power to the X1 headset, and you hear a buzz or high-pitched hum. The solution is to use the X1 without the Play n Charge Kit, and charge the controller when you're playing the sound through your TV instead of the headset.

Jun 29, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Mic broke


Try using your X1 with your computer. Plug the X1 green plug into the green jack on the PC. Plug the X1 pink plug into the pink jack on your PC. Try using the headset to listen to the sound of your voice. Can you hear your voice through the headset? If yes, then the mic is OK but the chat-controller cable needs to be replaced. If not, then you should contact Turtle Beach tech support at support@turtlebeach.com.

May 23, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

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