Question about Acer Aspire One PC Notebook

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Acer aspire 9410, cannot connect to the internet using dial-up

My acer is 1 1/2 years old and I use to connect to the internet using dial-up, two weeks ago I started getting an error stating modem not connecting
but I could sign on using someone else broadband wireless, called aol who checked and said I needed to call acer called them and they said the laptop doesn't have a modem. They also said the warranty had expired and they do not offer addition warranties. I'm not computer smart but is this laptop worth keeping, I'm not what to do, please help if possible. Thanking you in advance.

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  • Acer Master
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According to ACER your model supports a modem, Lan and a wireless LAN These specs are attached for you your info :-
Modem 56K ITU V.92 PPT approved, Wake-on-Ring ready Ethernet (LAN) Gigabit Ethernet, Wake-on-LAN ready WLAN: Intel PRO/Wireless 3945ABG network connection (dual-band
tri-mode 802.11a/b/g) Wi-Fi CERTIFIED solution, supporting Acer
SignalUp wireless technology


Connecting to the Internet using a wireless or a LAN DSL or cable connection is a lot faster than dialup, and you cannot compare this type of internet connection with a dialup Internet connection as they are different technologies.
To trouble shoot your modem follow these instructions :-
To check the modem connection/phone line, connect a phone to the modem's phone line and see if you get a dial tone on this line and you can dial out on this line. If it is OK then connect the phone line back into the modem and see if you can connect to the Internet using your dial up connection.
If it doesn't work click on Control Panel - Phone and Modem - click Modem tab - click Properties - click Diagnostic tab - click Query Modem and if you DON'T get a list of modem responses then either the modem is faulty or the modem driver needs reinstalling.

Posted on Oct 01, 2009

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  • Master
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You have two different devices here. A modem and a wireless network adapter. Two totally different devices. It sounds like the modem quit working but the wireless network adapter still functions. I'm assuming that the modem is built it. If you absolutely have to have it you could buy a PCMCIA modem if your laptop has a PCMCIA slot to plug it into. You could also have a corrupted modem driver.

Posted on Oct 01, 2009

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Posted on Jan 02, 2017

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You say you dont have a modem....but you want to connect via dial up?

Well ok, you need to do the following:

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