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My Epson stylus photo RX585 tells me to switch it off and on again because of an error but doesn't tell me the error or how to solve it

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  • Epson Master
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This is a general error and usually it means that something serious enough to stop the printhead, paper feed or similar has happened.

Most of the time it's related to the printhead so here's a few things to check:

  1. Is the printhead able to move freely back and forth
  2. Is there anything blocking the printheads path, such as bits of ripped paper, etc...
  3. Are there any loose wires, cables, etc... that look out of place
  4. Is there ink splatter covering any plastic parts, or the strip that runs at the back of the printer? (more than normal)
  5. Is the printhead able to return to its normal parking position or is it being blocked by something.
  6. Are the cartridges inserted properly
  7. Have the chips on the cartridge(s) been soiled with ink or fallen off/out of position?
  8. Are the little wires that are located to connect to the cartridge chips, bent out of shape, or similar? (You need to look in the front/inside of the printer to check this).
Usually when you start applying these sorts of questions you identify a problem such as:
  • something that's jamming the printhead at a specific point
  • a wire has come loose
  • the parking pad has come out of its holder
  • ink has soiled a critical part like the calibration strip, cartridge chips, etc...
  • cartridge chip(s) has/have been damaged
  • the wires that provide the connection with the cartridge chip have been bent, broken or damaged.

Obviously that's a pretty long list of possible problems but hopefully it will at least narrow down what is going on in the printer so you can provide more information as to what it isn't or might be.

Hope that helps.

Posted on Oct 01, 2009

Testimonial: "Thanks for your reply, I'd already checked some of the things you mention but not all. Printer has now been replaced under guarantee."

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Tip

Manual Counter Reset Method


To manually reset the Ink Jet Counter that compels you to clean your waste pads. For the tip on how to clean your ink waste pads go here.

Please Note: In some cases, your printer may be leaking ink so much and so often that not only does your ink pads need cleaning, but you may need to replace the ink reservoir on your printer or you will have a leaking mess on your hands. This is a decision and judgment only you can make. If your printer is leaking quite of lot of ink, you may have to take it to an authorized Epson Repair Shop or Person. Find an authorized location by starting at Epson.com

The solution below is valid for most of the following printer models listed below this solution, some listed may not work, some not listed may also work it varies as this method is listed below is illegal for an authorized Epson Tech to release.

Thanks to the many user boards on the Internet for this solution that I know has worked for people I've helped here on FixYa.

Don't be discouraged if it doesn't work the first time. The key is in pressing the buttons exactly at the same time. So if this doesn't work the first time, try again and try again. Most people state they get it eventually.

[thanks to fixyourownprinter.com for the crux of this particular solution]

"Printer Onboard Control Panel Key Sequence"

"Press and hold the paper feed, paper switch and the power switch.

Once the power light and paper light flashes twice and the other lights are flashing release the paper feed and paper switch "and then press the paper feed switch".

The power, paper and ink lights will flash twice. At this point the protection counter has been reset."

Don't give up, if it does not reset the first time. The timing is tricky for some people.

Supported Epson Models that I am aware of, others not listed may work and some listed also may not work, it varies but don't be discouraged to try and try again.

You can also try the software download solution listed in this tip I posted.

Epson Stylus Сolor 400
Epson Stylus Сolor 440
Epson Stylus Color 480 LPT
Epson Stylus Color 480SXU / 580
Epson Stylus Сolor 600
Epson Stylus Сolor 640
Epson Stylus Сolor 660
Epson Stylus Сolor 670
Epson Stylus Color 680 / 777
Epson Stylus Сolor 740
Epson Stylus Сolor 760
Epson Stylus Сolor 800 / 850
Epson Stylus Сolor 860
Epson Stylus Color 880
Epson Stylus Color 900 / EM-900C
Epson Stylus Color 980
Epson Stylus Сolor 1160
Epson Stylus Color 1520
Epson Stylus Color 3000
Epson Stylus C20 / C40 / CL-750
Epson Stylus C41 / C42 / C43 / C44 / C45 / C46 / C47 / C48 **
Epson Stylus C50
Epson Stylus C60
Epson Stylus C61 / C62 **
Epson Stylus C63 / C64 **
Epson Stylus C65 / C66 and PE **
Epson Stylus C67 / C68 / D68 and PE **
Epson Stylus C70 **
Epson Stylus C80 **
Epson Stylus C82 **
Epson Stylus C83 / C84 **
Epson Stylus C85 / C86 and PE **
Epson Stylus C87 / C88 / D88 and PE **
Epson Stylus Photo RX420 / RX425 / RX430 **
Epson Stylus Photo RX500 / RX510**
Epson Stylus Photo RX520 **
Epson Stylus Photo RX600 / RX610 **
Epson Stylus Photo RX620 **
Epson Stylus Photo RX700 **
Epson Stylus CX3100 / CX3200 **
Epson Stylus CX3500 / CX3600 / CX3650 **
Epson Stylus CX3700 **
Epson Stylus CX3800 / CX3810 / DX3800 **
Epson Stylus CX4500 **
Epson Stylus CX4600 **
Epson Stylus CX4100 / CX4200 **
Epson Stylus CX4700 / CX4800 **
Epson Stylus DX4200 / DX4800 **
Epson Stylus CX5100 / CX5200 **
Epson Stylus CX5300 / CX5400 **
Epson Stylus CX6400 / CX6600 **
Epson Stylus CX6300 / CX6500 **
Epson Stylus CX7800 **
Epson PictureMate
Epson Stylus Photo
Epson Stylus Photo EX
Epson Stylus Photo 700 / IP-100
Epson Stylus Photo 750 / PM-770C
Epson Stylus Photo 780 / 790 / PM-780C
Epson Stylus Photo 810 / 820
Epson Stylus Photo 820 **
Epson Stylus Photo 825 / 915
Epson Stylus Photo 830 / 830U **
Epson Stylus Photo 870 / PM-875DC
Epson Stylus Photo R200 / R210 **
Epson Stylus Photo R220 / R230 **
Epson Stylus Photo R300 / R310 **
Epson Stylus Photo R320 **
Epson Stylus Photo R800 / PX-G900 **
Epson Stylus Photo R1800 **
Epson Stylus Photo R2400 **
Epson Stylus Photo 890
Epson Stylus Photo PM-890C
Epson Stylus Photo PM-A700 **
Epson Stylus Photo PM-G720 **
Epson Stylus Photo PM-970C **
Epson Stylus Photo 895/ 785EPX
Epson Stylus Photo 900 **
Epson Stylus Photo 925 / 935 **
Epson Stylus Photo 950 / 960 / PM-950C **
Epson Stylus Photo 1200 / PM-3000C
Epson Stylus Photo 1270 / PM-3300C
Epson Stylus Photo 1280 / PM-3500C
Epson Stylus Photo 1290
Epson Stylus Photo 2000P
Epson Stylus Photo 2100 **
Epson Stylus Photo 2200 / PM-4000EPX **
Epson Stylus Pro 5000 / PM-5000C

on Sep 17, 2008 | Epson RX620 All-In-One InkJet Photo...

1 Answer

Lost setup disc for epson stylus PHOTO RX585 how do i install printer


Please visit this Epson site to download the driver according to your Win OS (XP, VISITA, WIN7) etc;

http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-Photo-RX585/Drivers-Support

Then you can save the driver in your C drive in a folder you know of.  Please use this new driver during your adding of a new printer in your PC.

Aug 31, 2011 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Have an epson stylus rx585 610 series printer replaced cartridges keeps telling me to replace cartridge over and over. Using genuine ones, clicked in properly etc what is the proble???


http://www.misterinkjet.com/epson_resetter_instructions.htm
www.ssclg.com/epsone.shtml
www.bismut.net/manual-reset-for-epson-stylus-color-printer/ - 14 hours ago
www.fixyourownprinter.com/forums/inkjet/16333
OK check all those out there are tools to help you reset you ink cartridge and printer anyway have a good look.

May 01, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Epson stylus photo R800. I need to replace the paper guide front assy.how do i do it


You asked me to join your Premium Assistance Plan to solve my Problem!

now you ask me to tell you how I solved it, Well maybe you would like to join my Premium Assistance Plan and I will tell you

Many thanks

Dec 25, 2009 | Epson Stylus Photo R800 InkJet Printer

1 Answer

I have an epson RX585 printer, the language is in german, why I do not know, I cannot find where to change the language settings


I was able to find this manual on the web

Diplodocs help download the user guide EPSON STYLUS R265 - SERVICE MANUAL
http://safemanuals.com/annexe_SERVICE%20MANUAL_EPSON_STYLUS%20R265-_E.htm

IF THIS IS USEFUL- PLEASE RATE ME
GOOD LUCK :0)

Nov 29, 2009 | Epson Stylus R265 InkJet Photo Printer

1 Answer

I need to obtain an ENGLISH version manual for an EPSON STYLUS PHOTO printer number RX585,is there a possibility you can obtain one for me,please .I would be very greatful if you can,also the cost of post...


Thanks for your email. solved the problem by direct contact with epson support.If i have any other problems arise will be glad to contact you.yours Tommy,y.

Nov 12, 2008 | Epson Office Equipment & Supplies

2 Answers

Epson stylus photo 895 error code


1Eb means no black ink, 1Ec means no colour. Change the cartridges and you should be good. you will need Epson cart numbers: T007 Black T008 Colour

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