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MY TV with Freeview has lost almost all its channels after the re-tune. I've tried 4 times, always switch off at the mains, tried again this morning. I'm not prepared for my 4-month old TV to become obsolete, or I want my money back. Any help out there? thanks.

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I rang the Alba helpline, whose cs lady told me I should have an outside aerial with this product anyway, and advised me to move my indoor aerial to the window-sill. Worked. Happy.

Posted on Oct 03, 2009

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1 Answer

How to retune freeview tv


You need to do a Full Factory Reset tuning rather than just a rescan.

Rescan simply looks at the place holders where the old channels were stored and refreshes them. A Factory Reset (A.K.A. Shipping Condition) wipes the channel memories and starts again fresh.

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When i tune in channels next day some are not there


It sounds that the main system memory IC to your TV is faulty. Even though, this is a very small IC, not cost more, but the function to it when the TV works is great. Replace it.

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I Have a 15inch acoustic solution telly with built in freeview model number astv15id , however it has lost most of the freeview channels how do i retrieve them back.


Go into main menu set up and navigate to option to rescan. (might be called install or re-install stations)
Note - if it has lost channels it may be due to poor signal quality - check the quality of your aerial connections. You may also have lost channels if your area has recently been subject to 'digital switch-over' . Although they are already on digital tv all Freeview boxes will need re-tuning after switch over because this entails a change of some channel frequencies post analogue.

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hi the same happened to mine. a22inch freeview dvd.wont pick up a signal when tuning in.Its had very little use ( 150hrs ish) as its in our caravan. we now plug in a separate freeview box via the scart.Tesco dont want to know as it was 3months out of warranty at the time of complaint.Anyway Im meeting Tesco in County court in july. It appears to be a common fault

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No BBC channels available after retuning Sony Trinitron TV


When TV channels are moved from one frequency to another frequency that was previously used by a different channel (sorry, but there's no simple way of saying that !) as has happened recently in th UK, some digital TVs and digiboxes struggle to sort the channel list out properly and channels can go missing as you describe.

If your equipment has the option to delete all currently stored channels (normally in the tuning menu options) then do so and then do a full re-tune.
Sometimes, this solves the problem as the equipment is no longer aware of any previous use of a frequency and just loads every channel it finds.

If this doesnt work, or your equipment doesnt have the option, then there is normally the option soemwhere in the menus to retore the item to "factory defaults/configuration". This will clear all previously stored channels and after a full re-tune your missing chanels should be there. However, any other configuration changes you previously made, e.g picture size, output type (RGB/NSCT/etc), etc will be lost and you'll need to set these again.

NB. some regions of the country have lost some channels temporarily now until after the switch over programme completes at the end of 2012. If you visit the Freeview website, this will tell you if your area is affected.

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Buy a digital antena or have roof antena,get better receptions and stable Hz.Rescan when get better signal should get it back an it stable's.

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1 Answer

When turning on the Sony KV-28DX20u TV I find that all the program settings have been lost. Have retuned the set but after turning off and on again these settings are again not saved.


The retuning process is as follows:

  1. Press the [i+] button on the remote control to display the DIGITAL INFO menu.
  2. Press the BLUE button to display the MAIN MENU.
  3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
  4. Press the RED button to start the auto tuning process for all available digital channels.
  5. Wait for the process to complete.

If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

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1 Answer

Ferguson fst


Hi.

Connect the freeview box to tv using scart lead tv will automaticaly change to freeview channel when digibox is switched on if you connect this way so no tv tuning will be required.

Jun 01, 2008 | Televison & Video

1 Answer

Loss of freeview channels


The retuning process is as follows:

  1. Press the [i+] button on the remote control to display the DIGITAL INFO menu.
  2. Press the BLUE button to display the MAIN MENU.
  3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
  4. Press the RED button to start the auto tuning process for all available digital channels.
  5. Wait for the process to complete.

If toy wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

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