Question about HP Business Notebook 550

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Bluetooth device stopped hp 550

Bluetooth device says stopped at diagnostics hp 550xp sp3

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  • 7 Answers

Have you tried re-installing the driver? was it working before, has something made it stop? otherwise you might need to replace the bluetooth unit. A external USB one mmay be cheaper.

Posted on May 07, 2010

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Hi, i have reinstall the OS, win xp with sp3 upgrade but the bluetooth device cannot be activated. is there any other software i need to install to activate the bluetooth device? terrence


Hi tchew2003,

You need to install the Software Support for HP Integrated Module with Bluetooth Wireless Technology in the Computer after re-installing the Operating System.

Below is the link to download the Software.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=447346&prodNameId=447347&swEnvOID=1093&swLang=8&mode=2&taskId=135&swItem=ob-48231-1

Please restart the Computer after installing the Software.

Good Luck!

Hope this helps.

Please post back if you require further assistance.

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3. Click on the "Log On" tab and select "Local System Account" for "Log on as:"
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Does the hp 550 have bluetooth set up on it ?


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HELP....


Well my user manual for HBM-550 says:

Prior to using the Headset for the first time, you must pair it with a Bluetooth enabled handset.
With the HBM-550 off, press and hold the Pwr/End button for 5 seconds,
You will hear two short beeps and the LED indicator will flicker in red and blue alternately, when the divice enters Paring Mode.

Using your Handset, find the Bluetooth Menu and "search for" or "add" new devices.
Select "LG HBM-550" from the list of devices and pair it with your handset.
When asked for the pass/PIN code during the paring procedure, please enter "0000" (4zeros).
Once paring has completed successfully, you will hear a beep.
After paring successfully, be sure to "Connect" to the HBM-550.
If you want to pair with other devices in the future, the headset must be placed in pairing Mode.
If the HBM 550 is in "Paring Mode" for 3 minutes, without being paired to a device, the Headset will automatically turn off.

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To connect N95 with bleutooth headset LG HBM-550


1st switch on bluetooth for both devices!
2nd go to your bluetooth menu in your phone
3rd click on pair devices
make sure that your phone is visible to other bluetooth device
4th select the device and click on pair devices!
its done!

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