Question about Canon PIXMA MX310 All-In-One Printer

1 Answer

Got a new laptop with Vista. Now my MX310 does not work anymore. My laptop can see my MX310 but but cant print. Changed to latest driver. Still nothing. WHAT NOW?

Posted by on

  • wilbei Oct 01, 2009

    Tried that too, but during updating I got an abnormal problem... What ever that may be.

  • wilbei Oct 02, 2009

    It looks like getting the data from the laptop to the printer does not function for 100%.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 89 Answers

Try firmware upgrade, and if your using this on a network, make sure you have print sharing enabled.

Follow link for firmware upgrade:

Posted on Oct 01, 2009

  • Adam
    Adam Oct 02, 2009

    when doing the firmware upgrade, where you using the usb connection? and what type of abnormal problem?

    During a firmware upgrade, no errors should occur, and if so, the product may be rendered useless. Firmware is software stored on a static memory chip inside the unit itself. if the chip is not flashed properly, serious errors can occur.

    do not attempt to cancel or interrupt the upgrade process. it may take up to 2 hours to complete.

    Did it just seem to stop responding during the firmware upgrade and where you prompted with an error report?

  • Adam
    Adam Oct 02, 2009

    since you are currently having trouble using vista using this device, do you have access to a PC with XP to perform the firmware upgrade. I found in a few other forums, that this firmware update resolved some print function issues and faxing from VISTA issues. Vista could be interupting communications with the device while performing the upgrade. I would try to do it from an XP pc, if you can. If not, let me know and I will continue my research...



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Difficult to print or scan using new laptop

Your printer should mbe plug and play compatible with Windows vista through 8.1, but you may want to look at the "software" section at the link below to access the full capabilities of your printer.
Canon Support Drivers PIXMA MX310

Mar 14, 2015 | Canon MX310 Office All-In-One Printer

1 Answer

Canon mx310 is printing everything double

Have you tried installing the latest drivers?

or is this happening when you print from any computer?

Mar 12, 2012 | Canon PIXMA MX310 All-In-One Printer

2 Answers

I can't connetc mx310 to my new computer. The computer is running windows vista. Do I need to download a seperate software ?

The printer drives varies with OS, even if the printer is of the same model. So goto canon website and specify your printer model and OS, download appropriate drivers and install it in Vista. Then you are good to go.

Mar 28, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Samsung r60 no wireless device anymore

Download "DRIVER MAX" it's free and will scan your computer, find installed drivers and hardware, then find the latest drivers for it. I have just changed from Vista (rubbish) to XP on my Tosh. The wireless card on mine is on the ethernet card so to use wireless I had to enable the ethernet card so that driver max could "find" the wireless card. You will be suprised, as I was, how many drivers you are using are XP default drivers. And how much better your laptop runs after just a few new drivers are installed.

Jun 06, 2009 | Computers & Internet

3 Answers

HP laserjet 1300n won't print duplex from vista

in the printer driver setting there is option to turn on manual duplex printing.
Go to printer driver properties go to printing default under printing default there is a option called finishing in finishing print on both sides is mentioned select that option and i m sure it should work

May 03, 2009 | HP LaserJet 1300n Printer

1 Answer

My hp 530 laptop with windows vista doesn't sleep or hibernate

Sleep/hibernate is a function of the video driver. so download and install the latest video driver from

Dec 13, 2008 | Computers & Internet

1 Answer

The printer wont allow to print

If everything is hooked up correctly, then it may be your print driver (on the disc that came with your printer). My friend got a new laptop with a Vista operating system. His printer did not come with a Vista driver, and he couldn't figure out why it wouldn't work. I went online to the manucturer's site, downloaded the latest Vista driver and viola, the printer works just fine. Hope this helps.

Apr 24, 2008 | Office Equipment & Supplies

1 Answer

MagiColor 2300DL Printing Wtih Vista over Wireless Network

I am using Vista 64 and a 2300DL in the same manner as abertola003. I downloaded the Latest driver from Konica Website and everything is working well.
the driver is named Konica-Minolta 2300DL (unidrv)

Apr 01, 2008 | Konica Minolta magicolor 2300DL Laser...

2 Answers

Pixma ip1600 and vista

Check for the latest printer drivers for the printer from the manufacturer...

May need VISTA ready drivers...

Jan 29, 2008 | Canon PIXMA iP1600 Printer

1 Answer

Cannot get a wireless connection anymore

yes sum old ones dont work well did u dl latest driver on cd from anther computer or plug it in to get latest wilress driver try windows update also if not buy nice new wilress n pcmia card linksys make s ok

Jan 19, 2008 | Acer Aspire 5100 Notebook

Not finding what you are looking for?
Canon PIXMA MX310 All-In-One Printer Logo

84 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1992 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides