Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
Not quite sure what your problem is ,i have a 500 gig western digital external hd(my book) ,they are plug and play ,meaning that when you plug it in your computer automatically recognizes it and installs the proper drivers.does the power light come on when you plug it in,even though its pluged into an electrical outlet it will not light up until the usb is connected to a computer that can recognize it,mine came with all software allready installed on the drive,but you still have to explore the drive and run all the necessary install programs,if you cant access the drive or your computer doesnt find it when you plug it in,try plugging it into someone elses computer,just to make sure its not a problem with your computer,as far as a floppy disk,anytrhing western digital manufactures,is under warranty and free support at their website,that would be the place to get any software,or drivers you may need,or return it have them replace it,i think you may have a one year warranty,i abuse hardware daily,and i am extremly impressed with the performance of my w/d e book ,its has taken a beating,for 3years,i berak **** daily,i am a mobile tech and travel 50 tol 100 miles a day,my ebook is my dictionary ,resorse library,all my important troubleshooting programs,tech diagrams,and important info are on it,they dont like it when you drop them,mine has taken two hard hits,first time was ok second time had to reformat entire drive,you may need to get a program like partiion magic,or hirens boot disc,that have multiple tools for accessing the drive and repairing it,use these as a last resort if no warranty or help from western digital,good luck,hope this helps aloha from maui todd0708
Posted on Oct 01, 2009
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Posted on Jan 02, 2017
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