Question about GE (PSS26MSRSS) Side by Side Refrigerator
About a 1 1/2 weeks ago, I called a local company for service on my GE SxS refrigerator ice maker. It seemed to be hanging off the back of the freezer and I found a screw on the floor. The repairman visited and quickly screwed the unit back up where it belonged, readjusted the water line and left. A few days ago, a week after the repair, I noticed a small amount of water on the floor under the appliance and both freezer and fridge were not getting as cold as usual. Tonight, I came home to find more water under the machine and found that the fridge/freezer food was warmer and there was a layer of frost along the back of my freezer, thick in some places. In response to my midnight emergency inquiry, the owner of another service company told me that the refrigerator should have been unplugged before the repairman rebolted the ice unit in place/adjusted the water line and, if the machine was not unplugged (it wasn't!), that the motherboard was probably damaged as a result. He said that the timeframe fit into place... it would take about a week or so after the board was compromised for it to completely fail. Am I correct to trust the owner of the new company's opinion and fault the icemaker repairman? Could this be the possible cause of my fridge's malfunction? Thanks for your time.
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Posted on Jan 02, 2017
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