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My Book 500 GB does not work with Vista

My Book 500 GB works fine with XP on my notebook
With Vista on my desktop when plugged in ballon pops up installing software then second ballon pops up
WD 5000AAV External USB Device installed
The software for this device has been successfully installed.
WD 5000AAV External USB Device Ready to use
When I click on My computer the HD does NOT show

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For that you have to uninstall all usb drivers from computer then it automatic installed.
Right click on my computer icon then click on property then click on hardware then device manager.
In device manager you can see all driver list.Go to usb controllers then uninstall all usb driver 1 by 1 when you right click on usb driver click on uninstall.
Then restart computer then check.
If still face same issue then right click on my computer icon then click on manage then go to disk management
Then removable storage check you find there your drive if you find then explorer it.
Also check in bios that USB Legacy 2.0 is enabled.

Let me know if you need more assistance.
Thanks.

Posted on Oct 01, 2009

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How to make my 500 mybook compatible with windows vista


Hello,

Normally by default, these external storage devices are pre-configured to work with Windows XP, Windows Vista, and Windows 7. If you are having troubles making it work with Windows Vista, try to reformat the device with NTFS formatting and it should run smoothly.

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} GET YOUR PC PROBLEM FIXED

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Hi There, Don't know if this will help ?. I have My Book Ess-Edit 500. I bought it six months ago. (it has a blue light which moves up & down when on) Anyway here goes. you don't have to safely remove my book as it turns on & off with your PC. Was your pc on when you pulled the plug? IF SO YOU MAY BE IN THE S***. with my book turned on, Try from start xp / flag Vista. / Computer/ highlight WD mybook / right clik open, in list you should see whats on your my book, folders & so on.
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