Question about Brother IntelliFax-2820 Laser Fax

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After I apply the last firmware update in my Brother FAX-2820 the USB stops working. I have connected the machine in many PCs via USB and nothing. I need your help to solve the issue.

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First you dont need to update the firmweare of this machine just only apply this update if you change for a new one main Pcb. If you try to update this machine you make damage your main pcb.

Posted on Oct 05, 2009

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Updating firmware should be done by an expert or from the website. If every step has been followed , then this should not happen. Might also be caused by faulty mother board.

Posted on Oct 17, 2009

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2 Answers

Brother 2820, LED display says "telephone". I have tried menu/set, press 0, then 1, selected fax only and pressed again menu/set and then stop/exit. But telephone is still on the display. When...


Kindly check if the telephone cord is connected properly from the walljack to the LINE jack of the machine and the handset is connected to the jack that shows picture of a telephone.
If it still shows telephone press hook/speaker phone.
Hope this will help.

Mar 28, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

I would like to know if it is possible to print from my computer to the brother intelifax 2820? Is it possible to use this machine as the printer? Do I need to down load a program to do this.


Yes; the machine has printer capabilities. It comes equipped with a USB port (cord may not have come with machine and needs to be purchased). Just connect the machine to your computer via the USB and your computer will search for software to install it as a printer. You may also install it using the software that came with the machine.

Oct 26, 2009 | Brother IntelliFax-2820 Laser Fax

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Can't receive faxes through ComSwitch7500 connected to fax. Have Brother 2820 connected from external port on fax to fax port on ComSwitch7500. Have also tried fax machine's line in port to fax port on...


You should be refering to the PC Fax utility. De-install all the drivers from your PC and re-install the drivers with the CD provided. Run the CD without connecting the USB cable, only connect the USB cable when prompted.

Oct 16, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Time Change on Brother 2820


1.Press menu
2.Press 0
3.Press 2
4.Enter the last two digits of the year on the
dial pad, and then press Set.
5.Enter the two digits for the month on the dial
pad, and then press Set.
6.Enter the two digits for the day on the dial
pad, and then press Set.
7.Enter the time in 24-hour format on the dial
pad, and then press Set.
8.Press Stop/Exit.


Feb 26, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

Brother Fax 2820


sorry to say but the new board needs to be flashed. Only can be done by a authorized service center.

Dec 17, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Not connecting to fax out


Do you have a DSL or other digital phone line?

Jul 10, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Fax 2820 Without handset


You can connect a corded phone. plug in where is says ext. phone. Lawrence

Nov 22, 2007 | Office Equipment & Supplies

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