Question about Insignia NS-DV2G MP3 Player

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I want to download an album from my computer to my Insignia mp3. When I plug the player into my computer all I get is the charging screen. I want to get the album from media player.Jerry

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When the player connects only with the charging display, there are 3 points that need to be checked:

Battery and cable connection
1. Connecting the player to the computer, the charging symbol should start loading; battery "green" or "partly green" indication. The player should respond with "OK to disconnect" = connection established correctly.
For proper charging and connection put the USB cable plug directly to the computer preferred at the back side: not through a hub or card reader.

MSC mode
2. The player is switched to MSC mode. MSC = Mass Storage Class. In this mode the device is seen as a flash drive also called removable disk, that can be accessed using Windows Explorer.
The Hold switch was in hold position on the top side, before connecting to the computer.

Disconnect the player and release the hold switch. Next the player should be in standard MTP mode. MTP = Media Transfer Protocol used for transferring files with media software.

MTP mode
3. The media software on the computer for transferring files is not installed or not working properly. Update or reinstall the media software.

Manual for Insignia NS-DV2G:
http://insigniaproducts.com/cms/documents/NS-DV2G%20UM%20EN_SP_FR.pdf


When this didn't help the firmware on the player needs to be reinstalled.
For firmware see the Drivers in the Support tab of the next link:
http://insigniaproducts.com/products/portable-audio/NS-DV2G.html

Posted on Oct 01, 2009

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Posted on Jan 02, 2017

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Have you tried plugging in the unit to your PC and then pressing the reset button for 5 seconds?

Also, try removing the battery for 30 seconds, then replace and attempt to charge.

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Also slight chance the USB mode got off of Automatic in the player's options.

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